LAS COLINAS POST ACUTE is a Medicare-certified nursing home located in ONTARIO, CA. CMS overall rating: 2 out of 5 stars. Accepts both Medicare and Medicaid.

LAS COLINAS POST ACUTE

ontario, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

800 EAST 5TH STREET

ONTARIO, CA

San Bernardino County

Service Area

This nursing home is located in San Bernardino County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PACS GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.25 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.93 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 43.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 25.2% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.2
129 reviews
Latia Hedgeman

Latia Hedgeman

I don’t recommend anyone go to this horrid place. The nurses leave you in your waste overnight. The nurses sleep on graveyard. They don’t answer the call button for over 45mins. The nurses will retaliate against you if you report them to the administrator Trevor. They left me alone for 6hrs in my waste. They manhandled me causing me to slide off the bed. Trevor eventually stopped responding to my concerns and offered no assistance. Trevor, Diane & Victor don’t care how their staff treat the patients. The nurses are mean and hateful. They won’t give you your pain meds if you complain. They wouldn’t treat me for Covid even though I was diagnosed 4dys prior. I had to call 911 to get treatment. They didn’t return some of my personal property. They feed you cold food. They really treat you bad if your family doesn’t come around to check on you. The only thing good about this place is the physical therapy department and a nurse named Megan. I reported them to several agencies. I was only there for 2wks. Out of 14dys only 2dys was uneventful. I wouldn’t recommend this place to anyone.

Verified Google review
R. Walworth

R. Walworth

too much favoritism, When there is a problem, they rather move you instead of the person causing the problem. Never get your order when you fill out the menu. They claim if you need art supplies to contact Activities, but they never do anything. When your laundry gets lost, its your loss and they will not give back what you got lost or stolen.

Verified Google review
Adam

Adam

After reading all the reviews of this place i wasnt to happy my dad was going to this facility but I knew he needed some rehabilitation after back surgery. All of the bad reviews were exactly what happened to him there. Nurses not responding to the call button for hours, he needed help using the restroom but the night time nurses would not even respond to him and make him go to the bathroom in his clothes. The physical therapy session was literally less than 10 mins in a chair that had a pedal thing on the ground and they would just sit him there and walk away and not even work with him. They tried giving him pain medication when he didnt need it and said he had no pain at all. They didnt give him a shower/wipe down for 7 days and thats only because I was there complaining to them and they finally did it. This is just not the facility if you are truly trying to get some rehabilitation after a surgery. Please read all the negative reviews and trust the people that are writing them!

Verified Google review
Christine

Christine

My step father is there and I has been hospitalized with sepsis and frequent UTIs. I calm for an update and the nurses cannot give a decent update, they always say they cannot answer because they aren’t a doctor but never have a charge nurse or doctor call back as promised.

Verified Google review
Stephanie Rueter

Stephanie Rueter

The care that my Dad has received has been great! My dad can be a challenge at times and has been a handful. At Las Colinas be confident that the nurses & staff will take excellent care your loved one.

Verified Google review

Reviews from Google Places for LAS COLINAS POST ACUTE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.