VI AT PALO ALTO is a Medicare-certified nursing home located in PALO ALTO, CA. CMS overall rating: 5 out of 5 stars. Google rating: 4.5 out of 5 from 51 reviews. Accepts both Medicare and Medicaid.

VI AT PALO ALTO

palo alto, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

600 SAND HILL ROAD

PALO ALTO, CA

Santa Clara County

Service Area

This nursing home is located in Santa Clara County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

VI LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.63 / Industry Avg: 0.75

βœ“ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 5.91 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 26.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 17.5% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

4.5
51 reviews
Daisy Lee

Daisy Lee

My husband Ken Lee was at Vi for rehab after surgery at Stanford for C2 to 7 Cervical Laminoplasty. We had an excellent experience at Vi after surgery at Stanford hospital. He has rehab, PT/OT and nursing . All team members provided him with great care. Admissions coordinator, Thea, was thorough and welcoming to our stay Dr. Navarro from Palo Alto Medical center was so nice and professional. She assisted us in all aspects of care coordination. PT rehab supervisor, Pratik was so helpful. He went above and beyond to teach our caregiver in changing neck brace and proper ambulating technique. Camille was his first nurse. She greeted us always with a smile and checked in his incision with care. Usha in front desk was so helpful. She helped us arrange a thanksgiving meal with private conference room so my husband had a family gathering during thanksgiving. The meals at Vi were fantastic and tasty. All in all, we have a wonderful experience at Vi and we thank all the team members for their excellent care . Sincerely , Daisy Lee

Verified Google review
c m

c m

I was fortunate to stay at the Vi following a fracture of my femur. The PT and OT teams are excellent and facilitated my healing progress and confidence. The nursing is professional and caring. My room and bathroom (and whole facility) were kept extremely clean and tidy. The food is tasty, and I was able to keep to a varied dairy free diet which is often not so easy. Everyone I encountered who worked for the Vi skill nursing were exceptional and caring.

Verified Google review
Julee Kahn

Julee Kahn

My Dad spent two weeks at the Vi Palo Alto in their Skilled Nursing facility. I can’t say enough about how wonderful their staff is. They were kind, friendly and helpful. Excellent and knowledgeable PT & OT. My Dad made great progress being cared for and working with the staff. The facility is very clean and welcoming. I highly recommend the Vi Palo Alto Skilled Nursing facility.

Verified Google review
Jim Brelsford

Jim Brelsford

I was fortunate to be able to do post hip surgery rehab at The Vi Skilled Nursing in Palo Alto, where I stayed for 4+ weeks due to surgery complications. The staff (nursing, PT/OT, and otherwise) was excellent, the private rooms were a bonus (and had private bathroom). And the food was great. Thank you The Vi for the good care.

Verified Google review
Barbara Alhouse

Barbara Alhouse

I was a patient twice this year. once for pain management and the second after hip replacement surgery. The service was wonderful. Immediate attention, good food, extreme cleanliness, and cheerful employees. Experienced PT service was daily.

Verified Google review

Reviews from Google Places for VI AT PALO ALTO. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.