HILLCREST POST ACUTE is a Medicare-certified nursing home located in PETALUMA, CA. CMS overall rating: 5 out of 5 stars. Google rating: 4.2 out of 5 from 51 reviews. Accepts both Medicare and Medicaid.

HILLCREST POST ACUTE

petaluma, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

450 HAYES LANE

PETALUMA, CA

Sonoma County

Service Area

This nursing home is located in Sonoma County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

WEST HARBOR HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.16 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 20.0% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 29.3% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.2
51 reviews
Richard Hertz

Richard Hertz

100% in every aspect of care. Super clean, professional, caring, staff; attention to every detail. Very good food service. I add Cayenne, for my own hot, hot tastes. Physical, Occupational Therapy top notch. Thank you, Ricky

Verified Google review
Fulton and Laura Smith

Fulton and Laura Smith

Been visiting patients there for years. Clean, well organised, with caring and friendly staff. Admin folks are great, too. When I need something to help my hospice services, they are on it. FMS III Sonoma County

Verified Google review
Cheryl Sanderson

Cheryl Sanderson

My 99 year old mother has been a resident at Hillcrest for over three years. I cannot thank them enough for the excellent care she has received. She gets family visitors numerous times each week and each one of us feel the same. I would not hesitate to recommend Hillcrest for anyone else's loved one.

Verified Google review
Mario Aguilar

Mario Aguilar

I was uncertain at first on bringing a family member to a skilled nursing facility, but that quickly changed at Hillcrest. The staff were very caring, helpful, and supportive. The rehab staff is incredible! The facility is well kept and clean. They treated my family with respect and dignity during our time there. I would highly recommend this place to anyone.

Verified Google review
anja martinez

anja martinez

This review is long over due. My mom originally came for rehab with the hopes of her being able to return to her home. She was given passionate care for all her care needs. The nursing staff and CNA's were extremely wonderful to her. All the other staff from the kitchen, laundry, housekeeping, management staff, maintenance and therapy staff also treated her with respect and compassion. I was able to continue working knowing my mom was receiving the best care possible that I could ever ask for and giving me an overwhelming sense of peace. All the staff were aware of her care needs and provided her with compassionate care. Unfortunately, my mom was unable to return to her home and they continued to provided her with the same excellence of care throughout her stay until she passed with dignity and respect. My family and I will be forever be grateful to everyone at HIllcrest Post Acute.

Verified Google review

Reviews from Google Places for HILLCREST POST ACUTE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.