COUNTRY OAKS CARE CENTER is a Medicare-certified nursing home located in POMONA, CA. CMS overall rating: 2 out of 5 stars. Accepts both Medicare and Medicaid.

COUNTRY OAKS CARE CENTER

pomona, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

215 W PEARL ST

POMONA, CA

Los Angeles County

Service Area

This nursing home is located in Los Angeles County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

DAVID & FRANK JOHNSON

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.19 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 58.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
33 reviews
Kamia Johnson

Kamia Johnson

My dad is here because of amputation and his food went missing the next day after we naught him the food and put it in the freezer. THE BAG HAD HIS NAME ON IT. I do not appreciate them doing this. It’s bad enough I cry every time I see him in this state, but to find out his food is being taken is horrible. The staff is kind tho!

Verified Google review
Tiffani S

Tiffani S

My Mother stayed here for 9 months after a brain injury. Having come from the ICU at Pomona Valley Hospital where my Mom had her own personal nurse and was watched around the clock, I was very weary of her being transferred. Upon arrival at Country Oaks we were greeted by literally everyone in the facility and immediately felt safe. When it came to my Mom it was all hands on deck, no exaggeration. Everyone and I mean everyone went above and beyond for my Mom and my family. We celebrated holidays and birthdays there and Yesenia, as well as the activities staff went out of their way to make us feel like we were at home. I also called multiple times a day to check on my Mom, to the point where Sister Maria knew the sound of my voice but stayed patient with me as I worried. I will never forget each staff member and my Mom’s CNA’S and nurses. I was sad when my Mom got transferred to another facility but so thankful for her time at Country Oaks. I’m positive she wouldn’t be where she’s at in her recovery without all of them!

Verified Google review
Janette Dwyer

Janette Dwyer

Thank you Everyone, For Taking SUCH GOOD care of my Mom, Bonnie B. She was extremely pleased with everything. & that's not easy to do. She LOVED the cuisine! & made a joke recently about seeing if she could make a reservation, for Valentines dinner. I thank you, because you eased a worried daughter's mind, trying to maintain my Mom, from Michigan. Dr. Vasques, & staff, went above & beyond. THANK YOU, from the bottom of my Heart. Nice to know, THERE IS GOOD PLACES WITH GOOD PEOPLE, You can trust with your loved ones. 💜 Blessings to All. Sincerely, Janette D

Verified Google review
Mario Aguilar

Mario Aguilar

My grandmother was recovering at this hospital for a couple of months and whenever I’d visit there was this care taker she always kept talking to me about. How great and friendly she was and how she looked forward to getting to spend some time with her and the conversations they’d have, Elisabeth is the one I want to thank she brought the menu options for the day. The Dietary department; always providing great service and food, bringing a smile to the people I love, thank you.

Verified Google review
sarah magana

sarah magana

Yessenia, where do I start. Thank you for everything you did for my father. I know at times he could be persistent and demands attention immediately but you never put him aside you put your work aside to see what Rudy needed. I’ve never had someone who wasn’t family to give him that attention. You always knew what to do to calm him down and make him feel happy till my mother arrived. Simple things like going to his room to get him for bingo, arts an crafts etc. putting money out of your pocket to make sure ALL patients enjoy their activity time (not many people do that) and holidays. Even had singing time because my dad loved to sing. I will forever be grateful to you and a lot of employees that work there. Keep being you because it doesn’t go unnoticed.

Verified Google review

Reviews from Google Places for COUNTRY OAKS CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.