V

Valerie Mitchell

Intake was not very personal and everyone could hear your problem… the triage lady who sits in the front was super nice.. When called back the woman who took the blood pressure was rude.. my blood pressure was high and she said it was normal… then the cuff turned my entire hand blue and she also said that was normal. when I asked for a manual read she said she didn’t do that.. and the “other side it did” The bathroom was filthy.. l went to inform the “Fluffy” unkept security guy named Micheal about the bathrooms… he cut me off (with a yeah yeah)before I could tell him there was blood all over the sink.. when I finished telling him about the blood he still said yeah yeah I will let someone know… it was only after I asked his name and told him it was a bio hazard to have blood like that.. did he get off of his “fluffy” behind and get someone.. he was rude.. I think he needs sensitivity and customer service skill training.. The bathroom was cleaned after about 10 minutes which was great but the security guards demeanor and unwillingness to listen was not acceptable.. for the nurse or ma or whatever she was in the intake room was unacceptable as well. The check out side was much different… the people in there are SUPER NICE! the lady with the long hair and eyes lashes was very nice and so was the lady who did the update and who I signed the forms with. Giving a 3 because of the customer service and how unkept bathrooms .

R

Reby Lee

Im sending this review on behalf of my father, the patient who was sent to Emergency Room last Friday night for an immediate medical needs. Dr.Kim was the physician, he was very thorough and efficient with my father’s medical needs. Everything was explained in his level of understanding. My father appreciated his professionalism and expertise. And all the staff that took part of his care showed respect and kindness. The service my father received from this facility was beyond excellent. Thank you so much!

D

Donna Ballard

Very friendly and compassionate staff. I felt comfortable and confident. I was reassured that I was going to get the best care during my surgery , pre-and post.Pre-Op was very smooth. Floren and the Student nurse were fantastic. They explained everything completely and made me feel like I made the right decision. The surgery staff, Sam, Dr.Ram, the anesthesiologist, and surgical tech( she was one of my students) were also very comforting. Post-Op , Damien and the others provided excellent care. Making sure I was recovering without added stress. The staff offered comfort and caring immediately . Thank you to SVMC !! There are not enough words to express my appreciation.

C

Corinne Young

Everyone was very helpful, friendly, thorough, comforting, concerned, and professional. The staff was very respectful and very quick which I greatly appreciated! The surgery pre-op as well as the surgery went extremely well and quickly! The staff was so friendly and made sure that I understood aftercare and follow-up procedures. I would highly recommend this hospital and its staff for such a pleasant experience, and feeling cared for while in their care.

I

Indica Blue

It was very busy and hectic in the waiting room but the staff was working hard to get people care. They did the best they could. I had good service. The receptionist was kind and caring. There was a person named Kai who was funny and upbeat too. They even made a hurt child near me feel better. I had a amazing 👏 prescriber Dr. Kim who made me feel safe and cared for. He was working very hard to help everyone. Everyone needs a raise. Also, its clear there needs to be some more staff. Thank you all for the service. I needed help and I got it.