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Kima Nelson

My dad stayed at this skilled nursing facility for two weeks after falling and breaking his leg and hip. He is a very independent man, so finding the right place for him was extremely important to us. There are only two SNFs in Red Bluff, and the first one we toured was a definite no. When we came here for a tour, we met with Rachel, who was incredibly kind and welcoming. She took the time to show us around, and right away we felt good about bringing our dad here. The difference was huge—the patients looked cozy, comfortable, and well cared for. The facility was clean, and the physical therapy room was impressive. During his stay, my dad received genuinely good care. His CNA, Maria, was especially kind, attentive, and thoughtful. When it was time for him to discharge, Kendra handled everything smoothly and made the entire process stress-free. Overall, we are truly grateful for the care our dad received. Thank you to the team for helping him during such a difficult time. We appreciate you!

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Daniele Eyestone

My grandmother has been a resident at SVCC for about a year and a half. During that time, we’ve seen a lot of staff transitions — including 3 different social workers and 4 changes in administration. Because of that history, I’ve taken a “wait and see” approach with each new leadership team. I’m the one who takes my grandmother to her appointments, monitors her medical care, and speaks up when something isn’t right — but I also believe in giving credit when things are done well. With the current administration, Director of Nursing, and staff, I can honestly say the care has been excellent. Just this week alone, my grandmother had three outside appointments, and the staff provided everything we needed — from updated face sheets and medication lists for her doctors, to making sure she was fasting when required. They even thoughtfully held her breakfast so she would have a warm meal and coffee ready as soon as she returned. The staff communicates clearly, follows up on emails, and takes the time to ensure they understand details about her care. Their attention makes a huge difference, and it shows they truly care about their residents. I know many of them by name, and it always reassures me to see familiar, friendly faces when I walk in. What stands out most is that this administration leads with openness and respect. The Chief Administrator and her team keep their doors open, they listen, and they genuinely strive to meet both residents’ and families’ needs. On top of that, the facility is consistently clean, fresh-smelling, and welcoming — I’ve even been tempted to stay for a meal myself! Overall, I am very pleased with the level of care and attention my grandmother receives. The staff’s professionalism, compassion, and dedication are clear. Keep up the great work, SVCC!

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Ameeh Bradley

I appreciated the love and care they gave to my grandmother, although my grandmother did not want to leave because she loved the staff so Much. She was scared to venture out at 94 years old, but with the social worker Courtany and her confidence on recommending, my grandmother could be on her own. We became more confident in my grandmother doing so. If it wasn’t for Minh and all of her help I don’t think my grandmother would’ve been able to accomplish as much as she has. I thank the staff with the bottom of my heart for the loving care they gave. and appreciate all of their hard efforts.

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Sate White

While accompanying my grandma on her journey to a new home to reside we especially liked the homemade feeling of Shasta View! My favorite would’ve had to be the family orientated cookouts! Amazing food, snacks, and treats to enjoy as well as fun activities for residents, employees and families. Clean healthy environment that we were very enthused about. Administration was adamant about our comfort in our walk through experience. Administration welcomed us with open arms of kindness and reassurance and we were absolutely grateful for our experience.

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Dayan Gonzales

Shasta View Care Center obviously is not where I wanted my mom to live, but I am beyond happy and grateful for the team, support and care she receives. My mom lost her house to the August Complex Fire of 2020. She lost everything and had no fire insurance and no retirement. Shortly after that she was diagnosed with Alzheimer’s. This is a horrible Disease. I tried very hard to care for her and worked full time with two children. My mom is a veteran and they had no place for her. Shasta View took her in like family. It isn’t the retirement life I wished for my mom but I am relieved she has the care and the people to work with her to make her stay comfortable.