Redlands Healthcare Center is a Medicare-certified nursing home located in Redlands, CA. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

Redlands Healthcare Center

redlands, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1620 W Fern Ave

Redlands, CA

San Bernardino County

Service Area

This nursing home is located in San Bernardino County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PACS GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.22 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 38.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
92 reviews
Joseph Trevino

Joseph Trevino

My mother stayed here for an extended period of time, and received a great level of care in the beginning. As time progressed, the quality of care between nurses and staff dropped significantly. There are great nurses here, and great staff members - however, the lack of overall care for my mother did not improve, and I'm not sure if that's because certain staff members just did not care compared to others. I wouldn't recommend this facility for long-term care.

Verified Google review
R T

R T

The therapy team has brought me a long ways in my journey to healing and walking.it has been tough trying to teach me I know, and the numerous times my prostetic leg needed adjustments at the office has slowed things down some.I do love all my therapy team they have been a great asset to my recovery. Though I know I have a ways to go to get to where I am comfortable in the Prostetic leg, and soon I will have a regular Prostetic leg that will improve my walking. Finally the team here has been excellent Thank you God bless Tillman Roger len

Verified Google review
Barbara Robinson

Barbara Robinson

I want to say that this is the best excellent the best therapy group I’ve ever seen. They take care of you. When I came into the facility, I could barely get up and now I can walk with the walker and I’m going home . The hospital is good It is very clean. If you called the nurse and ask her for something she’s right there as far as the therapy in the gym I have to give it a 10 way beyond the 10 it’s so good. I love this place.

Verified Google review
Holly Escandon

Holly Escandon

Everyone is kind, thoughtful, accommodating, experienced, & skillful. In particular, the therapists are remarkable. No cookie-cutter regimens. Each session was tailored to my particular needs & abilities. Even on a day-to-day basis, changes were made to with considerations of stiffness, pain, etc. After only a few sessions, my strength & balance showed marked improvement. The time spent in session is invaluable.

Verified Google review
Jay Jarvis

Jay Jarvis

I was just released from RHC after 26 days. When I arrived I could not walk, nor could I stand up under my own power. Now I can. I considered 5 stars, but a few things kept me from going that high. Good stuff first: overall, the CNAs and aides who provided nearly all my care had a professional disposition and exhibited a good, caring attitude towards the residents. Sure, there were a few sourpusses, but the large majority of staff were very pleasant. Physical therapy, which I went in for, was great. Each of the therapists demonstrated a strong concern for the state of my debility. In particular, therapist Nay kept coming up with different activities which helped break the tedium of repetitive physical exertion. Halfway through my stay I suffered an unrelated medical condition that was quite distressing. The Facility arranged for me to be seen at Loma Linda Medical and provided a “chaperone” and transportation. The condition was resolved. But a few things detracted from my experience. The Facility was quite noisy at night. My guess is that most of the noise was generated by residents out and about in the hallway; but it also seemed that a lot of staff had not learned to use their inside voices. I slept very poorly. Meals were really a mixed bag. While I certainly did not expect restaurant-quality cuisine, most of it was pretty bland or, occasionally, kind of repulsive. Once in a while a meal was memorable. Getting medical care was problematic. It took much longer than it should have to address the unrelated medical condition mentioned above. A couple of times it seemed like I had to beg for Tylenol. Quibbles aside, I would recommend RHC. While I would not wish my 6-week experience on anyone (I should mention that I spent 2 weeks in Loma Linda Hospital following major surgery), if the need for rehabilitation arises, RHC was satisfactory.

Verified Google review

Reviews from Google Places for Redlands Healthcare Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.