PALM TERRACE CARE CENTER is a Medicare-certified nursing home located in RIVERSIDE, CA. CMS overall rating: 4 out of 5 stars. Google rating: 4.0 out of 5 from 48 reviews. Accepts both Medicare and Medicaid.

PALM TERRACE CARE CENTER

riverside, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11162 PALM TERRACE LANE

RIVERSIDE, CA

Riverside County

Service Area

This nursing home is located in Riverside County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.46 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
48 reviews
Cinthya Perez

Cinthya Perez

My father is under the care of palm terrace and it is a wonderful pleasant facility . My father could not be better anywhere else . Nurses and staff care so much for their patients they deserve a 10 .

Verified Google review
Wacy Johnson

Wacy Johnson

I have gotten to know the team at Palm Terrace Care Center over the last few months and I have been nothing but impressed with them. As a person coming from the outside, right when you walk in you can see and feel the passion for what they do. As I sat in the lobby I saw and listened to the rehab team as they instructed and encouraged patients walking the halls. I saw a nurse stop and take the time to answer a question that a family member had about her loved one. She answered with a smile and made sure the family member had received the answer she needed and didn’t discourage communication. I know this team takes pride in the quality of care that they provide.

Verified Google review
Lupe V

Lupe V

We brought our dad to this place back in June. We didn't know what to expect. We read reviews and heard from people who were previously here that it was a nice place. To be very honest, this place has exceeded all our expectations! Not only do they have a very skilled, professional staff, but the way they treat each and everyone of their patients it's just great! They are caring, professional, knowledgeable, nice, but they also know what they do, and they love what they do. Our father feels great here, and he loves being here. The way this center was designed gives you that sense of a cozy, loving home, and not just a building for business purposes. We truly love it here. Thank you to all the amazing staff (nurses, cnas, social workers, cooks, laundry ladies, admission reps, etc) who since the first call we made here, were very courteous and professional. Speaking from personal experience, we highly recommend this place for your loved ones who need rehabilitation. 🙏

Verified Google review
Jeff

Jeff

I was just recently discharged from Palm Terrace and I’d recommend this place for sure.constantly they keep this place spotless and clean. Inside and out. All the nurses and staff here are very experienced and super friendly. Made me very comfortable the whole time. I’d like to give a shout out to some employees that stood out in my experience here. Alondra, Clint, Shay, Elizabeth, Both Ashley’s , Christine, Betty, Katrina and Sonya. I’m sure I missed a few but let me say “ Palm Terrace these names deserve a raise” they took very good care of me got me back on my feet and ready to go back to work. When you value your employees you gotta let them know they appreciated and there’s no better way to let them know other than a raise. 💵😎. Thanks again to you all. Shoot I might even roll up with some ice coffee for you all on one of these hot days when I have time

Verified Google review
Yesii Garcia - Santillan

Yesii Garcia - Santillan

My father was placed here and I HIGHLY RECOMMEND this place! The physical and occupational therapy’s are great! My father was there for 3 weeks and he had a stroke and had surgery on him so he was non verbal and paralyzed from his right side. And within a week of being there he started showing ALOT of progress! He was finally able to lift his arms and legs and sit up . The nurses there are so kind Lupe Miriam and few other nurses were very patient and kind with my father . He was hard to understand but the nurses there were very patient and friendly . Vilma is AWESOME! she helped me a lot with scheduling an appointment for my father since on my end I was having trouble but she was able to get the appointment for me . The social worker Stephanie she’s amazing she helped me get all the care that I needed for my father for when he got discharged. She introduced me to other programs that I never knew exist. And Dr Patel he was great as well. On the care that my father needed on his stay there. I’m very thankful and appreciate this place so much! And I have had a bad experience with other places but this one is the best!!

Verified Google review

Reviews from Google Places for PALM TERRACE CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.