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Dionna Jackson

We love partnering with Jade at the Mission care center for all of our residents needs. Our residents are very well taken care of and love the clean and thriving environment to progress in their needs for therapy.

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THE CADAVER FILES

My mother was at this location for about almost 3 weeks early this year (2025) after her leg amputation and my main complaint about this place is that it was very DIRTY. Overflowing trash cans in the room that would left that way for days until it was finally dumped out.

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Vincent F

My mom enjoyed her stay here at 80 years old. At 85, I needed to get her to another rehab facility, and this was one of the options, and I asked her what she thought about it and she said it was good and wouldn't mind staying there again.

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L VeeGee

I am writing this review to express my profound disappointment and frustration with the care my mother received at Mission Care & Rehabilitation Center. Our experience was nothing short of distressing and unacceptable. Upon admitting my mother to this facility, we expected a high standard of care, professionalism, and compassion. Unfortunately, what we encountered was the complete opposite. My mother developed severe bed sores, which is a clear indication of negligence and a lack of proper care. Bed sores are entirely preventable with the right attention and care, and it is disheartening to see that this facility failed in such a fundamental aspect of patient care. In addition to the bed sores, my mother also developed a rash. This further highlights the inadequate hygiene and attention given to her needs. It is absolutely unacceptable for a patient in a rehab home to suffer from such conditions, which could have been easily prevented with basic care and diligence. One of the most shocking and disappointing aspects of our experience was the facility's reliance on my father to change my mother's diaper. This is not only unprofessional but also goes against the very reason we entrusted my mother's care to this facility. We expected trained and compassionate staff to handle all aspects of her care, but instead, my father had to step in and perform tasks that the staff should have managed. This placed an unnecessary and emotional burden on our family during an already difficult time. The level of care my mother received at Mission Care & Rehabilitation Center was far below any reasonable standard. It is distressing to think that other families might be experiencing the same neglect and unprofessionalism. A rehab home should provide a safe and nurturing environment for patients, ensuring their well-being and comfort. Sadly, this was not our experience. I urge the management of Mission Care & Rehabilitation Center to take this feedback seriously and implement immediate changes to improve their services. Patients and their families deserve better. No one should have to endure the neglect and lack of care that we experienced. I hope this review serves as a wake-up call and leads to significant improvements in the quality of care provided by this facility.

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Francisco Mendoza

What a beautiful facility! I took my grandmother in following her surgery and as I wheeled her to the front I was met with a pleasant smell at the door. Very well maintained and clean facility. Any staff that we worked with over the phone were Always so friendly and positive. The administrator answered the phone a couple times and was nice enough to take my grandmother the phone himself! Just awesome service!!! I was a little skeptical about her improving given her age, but therapy really catered a rehab plan for her and grandma was home in just a few short weeks. We even got a follow up call to see how she was doing, that is something I did not expect at all! Service is really patient centric - very positive experience. Thank you MISSION CARE!