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soniakolluru

Severe Mistreatment and Rights Violations at Monterey Healthcare and Wellness Centre (Rosemead, CA)! I lived at Monterey Healthcare and Wellness Centre, 1267 San Gabriel Blvd, Rosemead, CA 91770, between December 2021 and January 2022, and I need to share what happened there so others are aware. One night, after staff refused to give me a cigarette at the usual time, I became upset and started throwing small objects. As I walked toward another part of the wing, a male staff member came up behind me and forcefully twisted my arm backward three separate times, causing excruciating pain. I was not attacking anyone. Afterward, staff took away my personal phone, saying I could have it back once I was calm. Although I had used the charger earlier that evening in an act of self-harm, I calmed down soon after. Even then, they still refused to return my phone or allow me to contact anyone. Instead of calling law enforcement or getting help, one staff member mocked me and said, “What will the police do?” Because my phone was withheld, I couldn’t call for help until the next morning. When I finally did, the Sheriff confirmed it was considered battery. In my opinion, this facility violated basic resident rights by using unnecessary force and denying me access to communication. No one deserves to be treated like that, especially while in care and already in distress. I’m posting this publicly because I want transparency, accountability, and to make sure no other resident ever experiences what I did.

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myatt watkins

I've been hosting a bible class at Monterey 4 the past 12 years! And its always been a pleasure! The staff and residents have always been great 2 work with! Thanks 2 the residents the experience has always been electric and a blessing!!!

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Debby Castillo

Love the Monterey healthcare , all the staff are always nice to us when we visit. They are very helpful, the answer any questions or concerns we have. They are there for the family:)

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Alvin Muralla

Monterey Healthcare & Wellness Centre, is just the right place to go for patients who needs more time to mentally and physically stabilize and get ready for lower level placements for quality of life. It has trained healthcare professionals who knows how to take care of the type of patients that it has.

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Steven Honeycutt

Wish I could give a zero star rating. My Father-in-law just got out of there a few days ago. This place is horrible. We're 2,500 miles away in NC so there isn't anything we could do for him while he was there. We thankfully was able to get him out of there and have him transported by an outstanding medical transport co. across the country to a wonderful facility that is near us here in NC. called Terra Bella. I could hear staff yelling at him when my wife was on the phone with him when he was at Monterey. The 3 outstanding people that transported him to NC said that Monterey was a horrible place when they walked in. One of them said it was like a prison. I not only wouldn't ever pick this place for a family member, I wouldn't pick it for my worst enemy.