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My mom was transferred here from Kaiser Fontana. Unfortunately Arrowhead Springs is understaffed and overcrowded. Omg the smell is atrocious! It smells like Feces, urine, and bleach. The bleach doesn't cover up the overwhelming scent of feces and urine. You can tell they don't take pride or clean correctly. Most of the employees seem nice but some of them seem like they're just going through the motions. Elderly patients yelling for help while employees just walked right by. Didn't even acknowledged them. Trust me I so understand that old people can be very difficult but you signed up for this job! Thank goodness my mom isn't as old as some of elderly patients here. So she could do some stuff herself. As they don't check on patients very often. Leaving them in feces now urine for long durations. Or not changing their potty chairs or bedpans promptly. Mom said the food is nasty and even though she's diabetic they still kept giving her desserts with sugar and other high carbs in here meals. You'd think they'd have a special plate for those with diabetes. I honestly feel bad that anyone's loved one has to come here. Mom said they're were only a few kind hardworking nurses and the rest didn't care. That the doctors that she had at this facility were hack jobs. Overall I'd steer clear of this facility if you can. That's the only reason they get 2 stars as they have so much room for improvement!

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Bronyae Shipp Mattison

1-Star Review – Arrowhead Springs Healthcare Center I wish I could give zero stars!!! Arrowhead Springs Healthcare Center failed my father and failed many other residents under their care. The level of neglect I witnessed is unacceptable and deeply disturbing. My father was not given his prescribed medications properly, was not consistently fed, and basic care standards were ignored. The facility itself is in terrible condition bugs in the water and ice, filthy floors, and overall unsanitary conditions that no one, especially the elderly, should be subjected to. Residents appear sad, unkempt, and visibly miserable. It’s clear this is not an isolated issue but a systemic failure in care, oversight, and accountability. The staff and management should be ashamed. This is hands down one of the worst healthcare facilities in the Inland Empire. Families trust places like this with their loved ones’ lives, and Arrowhead Springs does not deserve that trust. I strongly urge anyone considering this facility to look elsewhere. Our seniors deserve dignity, proper medical care, and compassion,none of which were provided here.

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Asha Santiago

Arrowhead Springs Health Center has mixed reviews. Some patients praise the center's staff, facilities, and services, describing them as friendly, helpful, and professional. Compassionate and skilled medical professionals Clean and well-maintained facilities Convenient hours and locations Comprehensive services, including primary care, pain management, and rehabilitation. Overall, Arrowhead Springs Health Center seems to be a good option for those seeking medical care, but it's essential..

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francisco de leon

5/5 – Outstanding Care and Exceptional Service Arrow Head Spring Health Care Center is truly one of the best healthcare facilities I’ve experienced. From the moment you walk in, you’re welcomed by a warm and accommodating staff who are genuinely committed to patient care. The environment feels safe, clean, and well-organized, which instantly puts you at ease. The healthcare professionals here—nurses, doctors, and support staff—go above and beyond their duties. They are attentive, patient, and incredibly kind. They take the time to explain every procedure clearly, answer questions without hesitation, and make sure that each patient feels heard and understood. It’s rare to find a place where the staff consistently shows this level of empathy and professionalism. What sets Arrow Head Spring apart is the way they balance medical expertise with human connection. Whether you're coming in for a check-up or long-term care, they treat you with the same level of respect and compassion. You can truly feel that they are dedicated to improving the lives of every individual who walks through their doors. The facility itself is well-maintained and comfortable, providing a healing atmosphere that supports both the physical and emotional needs of patients. You can tell that cleanliness, safety, and quality service are top priorities. I highly recommend Arrow Head Spring Health Care Center to anyone seeking reliable healthcare backed by a team that genuinely cares. This is the kind of place that restores your trust in what quality healthcare should feel like—professional, compassionate, and consistently excellent.

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Nida Gamboa

I visited my wife last week and I met a nurse who was taking care of my wife. I was happy because they are very caring and treat their patients like family. The room I found was also clean and tidy. I am very happy because Arrowhead Spring Healthcare is trustworthy. So if you are looking for health care for your family, I recommend it for you. Their service is trustworthy and good.