Hillcrest Nursing Home is a Medicare-certified nursing home located in San Bernardino, CA. CMS overall rating: 5 out of 5 stars. Google rating: 2.3 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

Hillcrest Nursing Home

san bernardino, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4280 Cypress Drive

San Bernardino, CA

San Bernardino County

Service Area

This nursing home is located in San Bernardino County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.16 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.75 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 56.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.3
9 reviews
Sasha K

Sasha K

Hello, If you have a loving person in need of a nursing home I beg you please do not go here. My grandmother has been neglected and suffering for several weeks because the staff here cannot do their own paying job. She had to get ended up in the hospital because she had severe bed sores which have gotten as bad as you can see her bone. The staff take a long time to get your attention and nobody informs you about recent patient condition unless you ask. Update - my grandmother passed away. Neglect was obvious. If that wasn’t horrible enough The nurses called her daughter hours after it happened, because they had no idea she had passed away since no one checked up on her…. I hope this place has shut down for good. Stay away from this facility or any other kind under their management

Verified Google review
William Adkins

William Adkins

My father has been living in this facility for about a year now and my wife and I love the care he is getting!!! The staff are top notch and he's getting 24/7 care! They are fantastic!!!

Verified Google review
Lovegod Rafferty

Lovegod Rafferty

The very worst ever!!!!!

Verified Google review
Marvis Brown

Marvis Brown

THE WORST LEVEL OF CARE IN THE COUNTY...DO NOT SEND YOUR LOVE ONES HERE BECAUSE THEY WILL BE NEGLECTED AND ABUSED AD THE COUNTY WON'T DO AYTHING ABOUT IT BECAUSE THE LICENSING AGENT IS FRIENDS WITH THE STAFF. KIM TAKAOTA IS THE NAME.......EVEN IF YOU REPORT IT THEY WILL NOT DO ANYTHING ABOUT IT..THIS I THE UMBUDSMAN OFFICE..

Verified Google review
Drew Foggo

Drew Foggo

My sister was force placed here. Although clean, hate it, understaffed and takes forever to get assistance. It is a lockdown facility so lots of mental problems present including pervs. Which she doesn't need. Very loud.

Verified Google review

Reviews from Google Places for Hillcrest Nursing Home. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.