THE PAVILION AT OCEAN POINT is a Medicare-certified nursing home located in SAN DIEGO, CA. CMS overall rating: 1 out of 5 stars. Accepts both Medicare and Medicaid.

THE PAVILION AT OCEAN POINT

san diego, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3202 DUKE STREET

SAN DIEGO, CA

San Diego County

Service Area

This nursing home is located in San Diego County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PACIFIC HEALTHCARE HOLDINGS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.36 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.89 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 64.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 63.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
64 reviews
Stephanie

Stephanie

Hi! I was at the pavillion for 7.5 years. This nursing home saved my life and gave me a new life. The staff is amazing. The building is absolutely stunning. I've seen some amazing administrators, Roger Hunte a previous administrator who was strict during covid and that made us the last facility in San Diego to get covid a year after covid started.. He was absolutely an amazing administrator. I didn't think there was anyone better. But God blessed us again with KYLE.. Kyle is the administrators now and hopefully for a long long time. He has transformed the pavillion not only 5 stars as far as care but also 5 stars due to the beautiful renovation's Kyle has personally done with his maintenance department.. He works 18 to 20hours continuously.. After dark, late at night, early in the morning. 3-4 am. He's there to work.. His dedication is amazing. Any issue not only is maintenence set up to fix it, but Kyle is 100%.. MY LEG STORY After years of surgeries on my legs a total of 38. Everytime they sent me home and I wasn't able to heel properly.. BECAUSE I HAD TO GO BACK TO WORK IMMEDIATELY TO SUPPORT MYSELF WHICH ENDED WITH ME ripping my skin graphs and needing another surgery.. A vicious Circle .. The last surgery did permanent damage to my right leg. It's pretty much unfixable now.. Well after that surgery.. I was sent to the pavillion at ocean point in 2017.. I gave not been to the hospital q times since i left the pavillion.. FINALLY A CHANCE TO HEAL.. NOT only did I get a chance to heal. I was able to actually see a future for me.. I was trying to get SSI.. Unfortunately Covid really slowed it down. But The pavillion did everything to help me get my SSI APPROVED.. GEORGE the social worker was amazing helping me since I didn't have a lawyer. I was approved with 60k in back pay to start my new life. And I owe every thing to the THE PAVILLION AT OCEAN POINT.. THEY BECAME NOT ONLY MY FRIENDS BUT MY FAMILY..

Verified Google review
W S.

W S.

I am truly impressed with the ongoing renovations at The Pavilion at Ocean Point. The updates are transforming the facility into a modern, inviting, and beautifully maintained environment that enhances both comfort and care. It’s evident that a great deal of thought and dedication is being invested into every improvement. What truly sets this community apart, however, is the exceptional staff. Every interaction I’ve had has been marked by genuine warmth, professionalism, and an unwavering willingness to help. George and Alex from Social Services consistently go above and beyond to ensure that every concern is addressed with compassion and efficiency. Sarai, from Infection Prevention, demonstrates an impressive level of knowledge and diligence that gives me great confidence in the safety and cleanliness of the facility. Lashonda, the Director of Staff Development, is equally remarkable—her approachable demeanor and dedication to staff support create a positive and uplifting atmosphere. Whenever I need assistance, this team is quick to respond—always willing to pause what they’re doing to make sure my needs are met. Their attentiveness and commitment truly make The Pavilion at Ocean Point stand out as a place where excellence in care and service is not just a goal, but a standard. ;)

Verified Google review
Son Huynh

Son Huynh

This place has been really good to my loved one. The staff are caring and attentive, and they make sure patients are comfortable and well looked after. The therapy team has been very helpful and encouraging, and I can see the progress being made. The facility is always clean and doesn’t have the bad smell you sometimes notice in other places. Housekeeping does a great job keeping the rooms fresh, and there are activities to keep patients busy and not just sitting around. It’s never easy leaving someone you care about in a nursing home, but I feel at ease knowing they’re in good hands here.

Verified Google review
David Hetter

David Hetter

I cannot express how relieved and grateful our family is after placing my grandmother in this facility. It’s exceeded all our expectations. The staff’s attentiveness and compassion really shine through and my grandma lights up when talking about how respected and cared for she feels, and they genuinely go above and beyond to create an environment where she feels valued. The facility itself is well maintained with a welcoming, home-like atmosphere rather than feeling clinical or institutional, and the communication has been remarkable. The staff keeps us informed about her care and activities, and there’s a real sense that quality care is their top priority at every level. Knowing that she is in such capable, caring hands has given our entire family tremendous peace of mind. This facility has truly transformed, and we couldn’t be more thankful.​​​​​​​​​​​​​​​​

Verified Google review
LaShonda Gray-Webb

LaShonda Gray-Webb

The Pavilion of Ocean Point has recently undergone a beautiful transformation, creating a warm and inviting home for its residents. With a modern coastal theme, the remodeled space features cozy communal areas that encourage socializing, as well as quiet corners for those who prefer a bit of solitude. With new management dedicated to person-centered care, the focus is on understanding and meeting the unique needs of each resident. The compassionate staff is well-trained and genuinely committed to enhancing the quality of life for everyone, ensuring that each individual feels valued and respected. Engaging programs and activities are tailored to residents' interests, fostering a sense of community and belonging. Additionally, the refreshed menu offers delicious, nutritious meals made from locally sourced ingredients, catering to various dietary preferences. At the Pavilion of Ocean Point, residents find not just care, but a true sense of home, where they can thrive and enjoy life to the fullest.

Verified Google review

Reviews from Google Places for THE PAVILION AT OCEAN POINT. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.