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Heather Vessells

This is no place for hospice care: My husband is dying and when I visit him at the San Francisco Health Care and Rehab facility, I always leave with a pain in my heart. During my last visit I saw: him lying uncovered, heavily drugged, unresponsive, and at my last visit, with an open diaper lying in old loose poop, and a very red behind. When the CNA finally came she roughly rubbed his sore behind; he twitched and yelped at each rub (so did I.) I've experienced: always ignored as I stand at the desk at the nurses station, with backs turned on the swivel chairs, and at my last visit, after I asked for his nurse, adding that he needs help with him lying in poop, I received a loud aggressive vocal response from a CNA, seemingly a teenage. She said: "Oh yeah? He pooped before, that's two times today, and he hit me this morning!" I remained silent and stunned while she repeated the statements hysterically while asserting, "You think it's okay that he hit me!" each time louder than the last. I said: "I'm sorry, let's talk about that; that man lying there is a wonderful human being, he loves everybody and he is not in his right mind, his dementia makes him like a baby, if a baby hit you what would you..." she cut me off and said: "you want to talk? Go home! Go home and talk! You go home, go home!" I did walk a few steps to the office and report her, but I didn't feel better, not at all. I felt abused. Prior visits: I found him smelly, heavily drugged, unresponsive, and if I asked for anything like water to give him, a different nurse was always annoyed, rude, and took at least thirty minutes to respond, and only after I again approached the front desk with the same request. So Sad. To end your days like that.

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Kathy Holmboe

I feel truly blessed to have my husband received exceptional care and support from San Francisco Health Care and Rehab. This facility’s staff: nurses, CNAs and social workers kindness and dedication have made a significant impact on my husband’s well-being. I highly recommend this place to anyone wants the best care!

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Jen Chow

My aunt has been staying at this facility for over two months. This is an excellent facility because the nurses, therapists, and all the other staff are working so hard to care for the patients. The social workers are also very helpful. I would highly recommend this facility for someone who needs 24 hours care.

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Viktoria Kolesnikova

My mom stayed at San Francisco Health Care Nursing Home at Grove until her passing. I am so grateful to all hard working, compassionate, and attentive staff there: CNAs, nurses, physical therapists. They were taking a good care of my mom. The building itself requires some renovation: all facilities are quite old (this is why I rated it 4 stars).

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David Solis

My experience at San Francisco Healthcare and Rehab has been very pleasant. I have been here twice for rehabilitation services. The physical therapy department has been excellent in my rehab. It is very friendly environment to get better and recover quickly. One of the highlights that I am impressed with is the cleanliness. All the staff has been very competent, friendly and warm. They serve at a very professional level. I would recommendation this place to any person in need of nursing care and rehabilitation services.