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ELEVEN XO

Staff is rude and always seemed overwhelmed. DR.jimmy Lin disregarded my fractured hand and told me to find and figure out how to get my fractured hand fixed which was on a Friday evening. Not only that he carelessly wrapped my hand w a temporary splint while my hand was completely broken. I also caught pneumonia really bad for the second time in his care and sent me home saying that I was just fine. Which caused me to go directly back to a different hospital to be treated and monitored for both lungs infected w sepsis but thankfully, I went to another hospital and had the best experience ever. I do not recommend O’Connor hospital to anybody with children, or need care for a major problem or in need of help or have no time because you will sit there for hours while they sit there and talk and associate amongst each other being careless.

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Erika Macias

Bad experience we went in there trying g to find our loved one who was taken in by the ambulance the front desk women were super loud and rude to us. They raised o Their voice at us saying THEY ARE NOT HERE . After we explained our loved one didnt have an id they didnt care they said well they are not here . So u professional. Security was super professional and apologize for their disgusting treatment.

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Citlalli Torres

I’ve never experienced a hospital as disappointing as O’Connor Hospital. The ER nurses were unbelievably rude and showed zero empathy toward patients. Instead of helping, they acted annoyed and dismissive, like we were an inconvenience. No compassion, no kindness, not even basic respect. If you’re looking for care, this is definitely not the place to go. The lack of professionalism and bedside manner is shocking. I will never return, and I genuinely hope they improve their staff training because no one deserves to be treated the way we were.

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Isabella Garcia

I had a very disappointing experience at this hospital. The overall efficiency was poor, and the staff seemed indifferent to my discomfort, basic needs, and questions. Alarms went unanswered, and it often felt like no one was paying attention or showing concern. The most troubling part was how uninterested they appeared in whether I was in pain, creating a cold and uncaring atmosphere. I’ve never felt so dismissed in a care facility. A 2-star experience.

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Corina Tyagi

I can’t say enough good things about the team at O’Connor Hospital ER. We brought our daughter in after she had a sudden allergic reaction to ibuprofen, and from the moment we walked through the doors, we were treated with urgency and compassion. She was admitted within 10 minutes of arriving, which was such a relief in such a scary situation. The nurses and doctors immediately jumped into action—calm, professional, and reassuring every step of the way. They explained what was happening, what they were doing, and made sure we felt informed and cared for throughout the process. Within a short time, our daughter was stabilized and comfortable, and we felt immense gratitude for how smoothly everything was handled. The ER staff truly went above and beyond, and we are so thankful for their quick response, kindness, and expertise. O’Connor Hospital will always be our first choice in an emergency.