Creekside Healthcare Center is a Medicare-certified nursing home located in SAN PABLO, CA. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

Creekside Healthcare Center

san pablo, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1900 CHURCH LANE

SAN PABLO, CA

Contra Costa County

Service Area

This nursing home is located in Contra Costa County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

MARINER HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.58 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

1.9
15 reviews
Kesha Jones

Kesha Jones

he treatment my husband received at Creekside Health Center was cruel, degrading, and inhumane. He is bedridden with a hip broken in three places, unable to walk or get out of bed on his own. He is completely dependent on staff for basic care. Instead of providing assistance with dignity, staff laughed at him after he had an accident he physically could not prevent. Mocking a disabled, bedridden patient is beyond unprofessional—it is abusive. No patient should ever be humiliated for a medical condition they cannot control. The facility itself is filthy, poorly maintained, and has a strong, unpleasant odor, which raises serious concerns about sanitation and infection control. The nurses we encountered were rude, dismissive, and openly disrespectful, treating patients as if they are an inconvenience rather than human beings deserving of care. This place shows a complete lack of compassion, accountability, and basic standards of care. Families trust facilities like this with their loved ones at their most vulnerable—and Creekside Health Center failed that responsibility entirely. I strongly warn others: do not place your loved ones here. What we witnessed should be investigated.

Verified Google review
Melvin Savoy

Melvin Savoy

This facility provides extremely poor and degrading care. My husband was here yesterday and was treated with a complete lack of dignity and compassion. He has a broken hip in three places, is bedridden, and cannot walk or get out of bed. Because of his condition, he had an accident and needed assistance. Instead of helping him respectfully, staff laughed at him, which was humiliating and cruel. No patient—especially one who is disabled and vulnerable—should ever be treated that way. The facility itself is dirty, smells bad, and feels neglected. The nurses we encountered were rude, disrespectful, and dismissive, as if patients are a burden rather than people in need of care. This experience was heartbreaking and unacceptable. Patients deserve basic respect, cleanliness, and humane treatment. I would not recommend Creekside Health Center to anyone with a loved one who needs attentive or compassionate care.

Verified Google review
Manuel Rincon Jr.

Manuel Rincon Jr.

My lady was there for breaking her ankle. They started off professionally then it was just lack off duty’s.People yelling at night ,patients walking into other patients room while they sleep. Dropped her roommate and they refused to say they dropped her.My lady clearly seen her feet knees and hands on floor .We left in middle of night.but it’s still better then the one by Nation burger !and that is only half of it 🤦🏻

Verified Google review
Cheryl Hegel

Cheryl Hegel

Please beware place is very inpatient care residents scream all the time and they make u miss dr appts and procedures that need to be done it's horrible there

Verified Google review
Mary Fox

Mary Fox

PLEASE BEWARE OF THIS PLACE!!!!!!!! Out of that whole facility there was only 2 women that were actually empathetic and caring with patients. This facility stole money and over charged for things they had no right to charge for, because they knew nobody could go in during the beginning of the pandemic. I called almost daily to speak with my grandmother since visiting was not allowed, but rarely was able to get anyone to take a phone to her. When I could speak with her they would put it on "speaker phone" so there was no privacy even when trying to help her with personal things. When I was able to visit she would occasionally have marks and bruises in areas that did not make sense but nobody would look into it and I was unable to get her out before covid. She ended up having a stroke in the facility and they not only did not get immediate medical attention they let her sit with nothing but an i.v for almost 5 days before seeking professional medical help or informing us. We had called during that time and told she was resting. By the time she was seen by a physician it was to late and the damage was done. She sadly passed away just 2 weeks later, and was only at creekside ( in a nonresponsive state) for the first 4 days of the month yet they still charged her for the entire month. This place had no remorse for their part in her death, and had no problem taking their full payment as well. If you are even considering this place please look up the many cases over the past few years involving everything from abuse to sexual assault. This facility needs to be shut down again and for good! If you have family there please find them any other place, I wish I had known of the horrors of this facility before our family and grandmother suffered at the hands of these careless individuals. This is by far the most inhumane facility I have ever come across, please please research it as the info from the previous cases I mentioned are all easily found and available now.

Verified Google review

Reviews from Google Places for Creekside Healthcare Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.