FRENCH PARK CARE CENTER is a Medicare-certified nursing home located in SANTA ANA, CA. CMS overall rating: 2 out of 5 stars. Google rating: 3.6 out of 5 from 62 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Orange County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
DAVID & FRANK JOHNSON
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I have taken my time to do my review. Love the place and the staff that takes care of my loved one. The social services lacks communication and now I’m very frustrated and upset. I received a call on day prior to Medicare no longer paying and going to look for another place. I was told that in November of 2025. I’m frustrated that this wasn’t done sooner. My loved is very comfortable at this place due to what happened at a prior place to now only confuse my loved one again on what is happening. I’m confused because because I hear people say they been their over 6 years and yet I was told isn’t long-term. I’m always there at night so I try to call at 6:10 pm to speak to him nobody answers the phone. That is upsetting to me because I should be able to speak to him at any time.
The staff is professional and polite. Building is historical, yet we'll maintained. My wife's rehabilitation went well with help from the physical therapists, nurses, and doctors. Special shout out to case manager and admissions director. There are some older reviews that were concerning at first. Went to visit, could not understand why the older reviews were not so welcoming. Turns out there was a change in administration some years ago, definitely improved. Been to other skilled nursing facilities and consider the recovery at French Park as a very positive experience.
I’ve been a patient here for about three months, and I’m very pleased with the care I’ve received. The physical therapy team has been especially helpful. They have been very patient with me and have helped me regain my strength. They’ve really supported me through my recovery after hip surgery and I enjoy going to therapy everyday! The staff is always kind and welcoming. They listen to my needs and make sure I’m comfortable. Every department I’ve interacted with, from nursing to dietary to activities, has treated me very well and been very pleasant. They are truly focused on helping patients get better. I’m grateful for everything French Park has done for me. I truly feel blessed to be here, and I enjoy the conversations and interactions I have with the staff each day.
In the beginning everything about the facility seems fine everyone treats you well and friendly. It’s unfortunate that in a place where people must be treated with kindness and respect get disrespected all the time. I’m a visitor my loved one is a patient there. The things we hear and see from staff are unacceptable. There’s CNA’s that verbally make patients feel bad due to their condition. The case managers from that place are very rude and disrespectful. We ask for help or tell them what the patient needs all they say is yes. But they never do what their told. We try and get in contact, they avoid the call, when they answer they almost yell at you, they talk so careless as if it wasn’t there problem when in reality it’s their job. They also talk back to you even if your being nice they talk over you to make you feel intimidated. All this is unacceptable because a lot more people have the same issues and nobody has done anything to make a change. People like that shouldn’t work in places like this.
At peace, we searched and searched for a good place for my mom. Where she will be well taken care of medically and emotionally. We were referred to French Park got a tour met the staff and everyone was so nice and helpful. Maryvic (office) was and I amazing! She helped us transfer her out of the hospital, helped us with insurance papers and after my mom was placed she would visit with mom and help her with the transition. My mom was very scared and had high anxiety because of the new changes. Maryvic and the nurses were so sweet and compassionate. They gave her the attention she needed. I can't see enough good stuff about this place. It's about an hour away from our house but for the treatment she gets, it's worth the drive. They even call us with any and all changes with her care. Every treatment and or concern before processing. Her favorite nurses here are Segio, Gabby, Hiley, Ju anita and Yossilyn they are very attractive and kind. You can yell they love their job. And Maryvic treat us and my mom like family. Great team 🥰 she's been here for 3 months
Reviews from Google Places for FRENCH PARK CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.