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Mario Garcia

Terrible experience. My mother was sent to South Coast Post Acute in Santa Ana for recovery after heart surgery, and during her stay she fell three times due to the negligence and lack of supervision of the nursing staff. Before arriving here, she was walking and improving — now she has lost mobility in her arm and leg and has become extremely weak. This facility failed to provide basic care and attention to their patients. I do not recommend this place to anyone who truly cares about their loved ones.

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Michael Saleh

After my father’s third stroke, it became clear that my mother and I wouldn’t be able to take care of him until he regained more mobile. After he was hospitalized for a few days, we were forced to transfer him to a skilled nursing facility. We were given many options. We decided to go with South Coast Post Acute (SCPA) because of the relatively close proximity to our house in Huntington Beach, but we were originally concerned that the ratings weren’t that good on Yelp and Google. We have heard horror stories about nursing homes, so we wanted to make sure that SCPA would take good care of him while he was there. My father ultimately stayed at SCPA for over a month. We were actually very impressed by the care he received there. It is clear that SCPA’s management hired a strong group of caregivers. I am normally horrible with names, but I took notes on those who took care of my father. They are a great group of caregivers that should be mentioned: Nina, Brian, Matthew, Jesus, Omar, Lubna, Alyz, Logan. Rosario, Olaya, Los Angeles, Lizbeth, and Keanna. Physical therapy did everything they could to help my father with his mobility issues; they were all excellent. They included: Meray, Ethan, Anthony, and Nick. Rosetti is an excellent speech pathologist. My father’s ability to eat without choking improved significantly because of Rosetti. I’m sure I’m forgetting a name or two, but all of these people were great. I wouldn’t hesitate having a loved one at SCPA.

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IDM HOLDINGS

If I can rate this place as zero it would be a negative zero. My Health Insurance set me to this place for I.V medication infusion. The nurses are nice, but are forgetful.If you ask them for something. You have to ask him about ten times. My infusion treatments were done over a period of a few days. They told me to call in for the next treatment. I called in and nobody had a clue that they did infusion treatments there. I kept on being transferred over to several departments , and they told me we don't do those treatments here. The management there is just unprofessional. If you don't have proper management you are not gonna run an organization really well. I don't understand why my health care provider works with them. Bad experience.

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John Garduno

My friend's mom is a patient there, and I believe she's been there for about three to four years, and I don't see her complaining about anything. As a matter of fact, she likes the place very much. And she met some good friends there. 😊 Except for the name of the rehab center is kind of long, kind of weird and difficult to remember and pronounce. But it's full of love 🤗 Thank you! SCPA 🧐🙏💙

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Pat Towner

My dad passed away there a year ago, and I finally gathered the courage to write something about this place: It used to be a decent facility until 2-3 years ago, when the ownership changed. As a result, many of the long-term, caring employees left—this was the first sign of trouble. The new owner seems more focused on profit than on preserving the facility’s good traditions and quality of care—strike two. Many of the current employees, mostly Latino staff, appeared to lack proper training; some couldn’t even perform basic nursing tasks effectively. Calls to the nurse station were never answered. There were numerous times I had to leave work and drive there just to help my dad with simple needs because no one would respond. My dad stayed there for nearly 2 years. Thanks to Medi-Cal, we didn’t have to pay out of pocket, which is why I refrained from filing formal complaints. But for families paying privately, I can only imagine how heartbreaking and frustrating it must feel to have a loved one in a place like this, where some of the basic care and responsiveness seem so lacking.