THE HILLS POST ACUTE is a Medicare-certified nursing home located in SANTA ANA, CA. CMS overall rating: 2 out of 5 stars. Google rating: 4.1 out of 5 from 96 reviews. Accepts both Medicare and Medicaid.

THE HILLS POST ACUTE

santa ana, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1800 OLD TUSTIN AVENUE

SANTA ANA, CA

Orange County

Service Area

This nursing home is located in Orange County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.40 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.92 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 43.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
96 reviews
Klarissa Ramirez

Klarissa Ramirez

My mom recently stayed at this nursing facility, and we could not be more grateful for the care she received. From the moment she arrived, the staff was kind, attentive, and truly went above and beyond. The facility itself was always clean, well-maintained, and welcoming, which gave our family peace of mind. The physical therapy team was excellent, knowledgeable, encouraging, and genuinely invested in my mom’s progress. Nursing care and wound care were absolutely top tier; everything was handled with professionalism, compassion, and great attention to detail. It’s clear that this facility takes pride in the care they provide. We are incredibly thankful to the entire team and would highly recommend this place to anyone looking for outstanding care for their loved one.

Verified Google review
paula campbell

paula campbell

I do dog therapy twice each month. Everyone from the director to the bath nurses couldn’t be kinder and respond to every patient’s requests. Memory care patients are treated with respect and expediency. Everyone in the building is happy to see the pups , and the pups-do their “assignment” with love and an occasional prohibited lick-kiss 😀

Verified Google review
Jason Villanueva

Jason Villanueva

My experience at this short-term physical therapy facility was extremely disappointing. The admissions and case management staff come across as completely money-driven, with little genuine care or compassion for patients or their families. It felt like every decision they made was based on profit, not on what was best for the individual’s recovery or well-being. It’s disheartening to see someone in such an important role treat vulnerable patients and their loved ones with such disregard. Families deserve to feel supported during recovery, but instead, I felt dismissed and pressured. The clinical staff — nurses and CNAs — were the only redeeming part of this facility. They worked hard despite being understaffed and clearly overworked. Without them, this place wouldn’t even deserve one star. To make matters worse, the placement I was sent to afterward was unsuitable and unsafe, which has made me question my future quality of life. The experience left me feeling anxious and uncertain about my safety and well-being.

Verified Google review
Princess

Princess

I went to capo rehabilitation center throughout my journey and getting healthy, however at the hills food is amazing like at the house stuff is really care from the bottom of the heart. People are real and genuine compared to other facilities like that. English is my second language so they always been very helpful in connecting television put my family members on the phone accommodating special needs , decorating place and changing decorations due to holidays make sure everybody have TVs humonefires,charged phones atc... entertainment and whatever they desireand special everything that I needed! Stuff it's really cares there for people there,they didn't do it for the money they do it because they born for that and they put their heart and soul to clients, and patients who stay there! I even happened to admire from far away how physical therapists, this old extra work with people who didn't want to work out give them motivation and breathe life in them! It's the real family! Fantastic entertainment with Hawaii Mariachi on all the rest of the event s! Thank you for breathing life in our elderly people and make them alive! Madee cry!Studf🙏and everyone was amazing, due to personal business I could not discharge on time and they let us stay for two more weeks real genuine people from God.! Happiness love and big thanks to everyone! UkraininVal your patient from 123A

Verified Google review
Maria Rodriguez

Maria Rodriguez

I don't have in my vocabulary all the perfect words to describe this place. The nurses go out of their way to make sure that their patients are good. My dad was here for 1 month. At first I cried because of the reputation places lke this have but after 1 day, everything changed. My dad loves this place. Our family loves this place, the nurses, the therapists, receptionist, social workers and everyone here. The Hills have really changed the negative point of view and turn it into positive view.

Verified Google review

Reviews from Google Places for THE HILLS POST ACUTE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.