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Norene Scott

My husband has dementia. He has been living here since 2023. I've just read numerous reviews saying how horrible it is/was. I'm astonished. Is it perfect? No. It is true that other residents might come into a room and take things that attract them. At first I expected that none of my husband's things would ever disappear. Reviews complain that staff didn't stop it. How should that be enforced? Have a staff member posted in every room as a guard? I suggest that anyone who is interested in this facility read the recent rating at U.S. News & World Report. This facility tied for 53rd place from the top out of nearly 15,000 others in the U.S. I have read the federal inspection reports for several of their visits since my husband has been here. Any infractions were minor. Certainly nothing of the type some reviews reported. Is the facility as pretty as some other, more costly ones in town? No. But who is that attractiveness designed to impress? The families, not residents with dementia. It's been my experience that those residents want to be warm, fed, dry and, most importantly, feeling that someone is caring for them and about them. That leads me to the most important plus at this facility - the staff. My husband's care has been very good. I participate in monthly meetings with representatives from each of the care departments. My input is requested. I have observed how careful the nurses are about dispensing medication. There's a strict procedure they must follow. Does my husband get special care because I visit him frequently? Possibly. But, I observe how residents are treated who never have visitors - exactly the same way my husband is. That is, with kindness and unending patience. That's by far the most important thing to consider when selecting a place for your loved one.

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K Garner

SOME of the nurses were good but, my experience was having to ask for medications that were supposed to be given automatically, ME having to run around to get details on medical appointments I had coming up, and when I decided to check out of hotel hell I am getting reports from individuals who are still there telling me that the staff is bad mouthing me to the other residents and laughing about my situation. This is NOT a "skilled nursing" facility and I am guessing with the complaints about the owner/director of the facility it's time for the state to get involved

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Marcy Cifra

I have been to three skilled nursing places over the past six months. This is the worst there's bugs in the bathroom. CNA's never respond. I've been sitting here freezing I asked forwater. first thing this morning and still haven't received it at 3 o'clock I wouldn't advise bringing a dog here. definitely wouldn't advise bringing a relative here. They don't take care of them. The food is atrocious in an edible. It's dirty. filthy dirty Everybody now has Covid and they don't know how to handle it

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JOHNNY VILLA

My grandfather has suffered 2 strokes with no hope for recovery, no facility would accept him anywhere for his rehab due to his condition. So grateful for Channel Islands Post acute and there amazing director Jackie my grandfather was accepted. In just 5 months of hard therapy the amazing staff has provided my grandfather can now move his affected side and sit on his own something he was not able to do before nor granted to ever move. My family and I are extremely greatful for this facility. All the staff is sweet amazing and knowledgeable. Thank you to all that have invested time in helping with my grandfathers recovery. Also they have an exceptional nutritional balanced diet that my grandfather really enjoys. Again thank you all.

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bJ C

Channel Islands Post Acute has done an amazing job rehabilitating my loved one. When choosing a nursing home we were skeptical about the reputation of the facility, but from my experience its been great for myself when I visit and for my loved one. The building underwent a new ownership I believe and has been doing a great job.