DRIFTWOOD HEALTHCARE CENTER - SANTA CRUZ is a Medicare-certified nursing home located in SANTA CRUZ, CA. CMS overall rating: 4 out of 5 stars. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Santa Cruz County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
✓ Above average
MARINER HEALTH CARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Any interaction I've had with anyone on the management side (which is where 95% of the issues were) has been rude and condescending. My dad has dementia, and I could tell they wanted him OUT and made that painfully clear. Their management team completely lacks empathy and it shows. Also, the horrible phone line system makes it nearly impossible to get ahold of your loved one. Avoid this place at all costs if you can.
If I could, I would give this facility a NEGATIVE rating. My Dad was placed here after a fall. He should have gotten rehabilitation but was given narcotics to make him sleep at night and more narcotics to make him hallucinate during the day. Had such bad bedsores that he couldn’t have a bowel movement without crying in pain. He was taken to the ER where they helped him recover, and stop all the hallucinations. If you truly love your family don’t leave them at Driftwood!
My grandmother was a patient at Driftwood the staff was amazing! We had a great team of staff including Rafael who is in charge of admissions that worked with me and my family to make sure this was the right fit for my grandmother he also made sure that the transfer process was seamlessly easy and comforting for her and our family we thank everyone at Driftwood for the lovely experience.
Driftwood has sure been a game changer in caring for my Mom. My Mom went thru extensive Rehab, consisting of Physical Therapy, Occupational Therapy and Speech Therapy over a two week stay at Driftwood. My Mom entered Rehab on 7 liters of oxygen after 2 1/2 weeks over at Dominican Hospital, and was discharged from Driftwood on ZERO oxygen!! Not only is she off the oxygen, but she is stronger and more physically fit before even going into the Hospital with severe pneumonia!! We, the Family, cannot THANK the Staff over at Driftwood enough! The Director of Rehab, Christina, kept us well informed and updated on Moms progress, her entire stay! The CNA’s, the LVN’s, the RN’s, the Admissions gentleman, Javier to the Receptionist to the Kitchen Staff… all went above and beyond to make Moms stay as pleasant as possible!! Mom played BINGO and enjoyed it so much, she went and played another day! She had a great roommate, they bonded well and had things in common, like old friends! Mom has already received several “follow-up” calls from the Director of Rehab, Christina and the Case Manager, Hersey, from Senior Healthcare, wanting make sure all was well with Mom and wishing her the best. Again, a sincere THANK YOU to all the great Staff that worked so hard to get Mom up on her feet, off the oxygen and stronger and fit as ever! God Bless. Jackie Rundell for Patricia Rundell, Patient And Family
My family and I are very grateful for the care my mother got here. She was welled cared for and loved all her caregivers! The Director of Nursing there is absolutely THE BEST.
Reviews from Google Places for DRIFTWOOD HEALTHCARE CENTER - SANTA CRUZ. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.