DRIFTWOOD HEALTHCARE CENTER - SANTA CRUZ is a Medicare-certified nursing home located in SANTA CRUZ, CA. CMS overall rating: 4 out of 5 stars. Accepts both Medicare and Medicaid.

DRIFTWOOD HEALTHCARE CENTER - SANTA CRUZ

santa cruz, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

675 24TH AVENUE

SANTA CRUZ, CA

Santa Cruz County

Service Area

This nursing home is located in Santa Cruz County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

MARINER HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.63 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.99 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.5
16 reviews
Jenna C Logan

Jenna C Logan

Any interaction I've had with anyone on the management side (which is where 95% of the issues were) has been rude and condescending. My dad has dementia, and I could tell they wanted him OUT and made that painfully clear. Their management team completely lacks empathy and it shows. Also, the horrible phone line system makes it nearly impossible to get ahold of your loved one. Avoid this place at all costs if you can.

Verified Google review
Cheryl Smiley

Cheryl Smiley

If I could, I would give this facility a NEGATIVE rating. My Dad was placed here after a fall. He should have gotten rehabilitation but was given narcotics to make him sleep at night and more narcotics to make him hallucinate during the day. Had such bad bedsores that he couldn’t have a bowel movement without crying in pain. He was taken to the ER where they helped him recover, and stop all the hallucinations. If you truly love your family don’t leave them at Driftwood!

Verified Google review
Marilyn Godinez

Marilyn Godinez

My grandmother was a patient at Driftwood the staff was amazing! We had a great team of staff including Rafael who is in charge of admissions that worked with me and my family to make sure this was the right fit for my grandmother he also made sure that the transfer process was seamlessly easy and comforting for her and our family we thank everyone at Driftwood for the lovely experience.

Verified Google review
Jackie Rundell

Jackie Rundell

Driftwood has sure been a game changer in caring for my Mom. My Mom went thru extensive Rehab, consisting of Physical Therapy, Occupational Therapy and Speech Therapy over a two week stay at Driftwood. My Mom entered Rehab on 7 liters of oxygen after 2 1/2 weeks over at Dominican Hospital, and was discharged from Driftwood on ZERO oxygen!! Not only is she off the oxygen, but she is stronger and more physically fit before even going into the Hospital with severe pneumonia!! We, the Family, cannot THANK the Staff over at Driftwood enough! The Director of Rehab, Christina, kept us well informed and updated on Moms progress, her entire stay! The CNA’s, the LVN’s, the RN’s, the Admissions gentleman, Javier to the Receptionist to the Kitchen Staff… all went above and beyond to make Moms stay as pleasant as possible!! Mom played BINGO and enjoyed it so much, she went and played another day! She had a great roommate, they bonded well and had things in common, like old friends! Mom has already received several “follow-up” calls from the Director of Rehab, Christina and the Case Manager, Hersey, from Senior Healthcare, wanting make sure all was well with Mom and wishing her the best. Again, a sincere THANK YOU to all the great Staff that worked so hard to get Mom up on her feet, off the oxygen and stronger and fit as ever! God Bless. Jackie Rundell for Patricia Rundell, Patient And Family

Verified Google review
Cathie Jenkins

Cathie Jenkins

My family and I are very grateful for the care my mother got here. She was welled cared for and loved all her caregivers! The Director of Nursing there is absolutely THE BEST.

Verified Google review

Reviews from Google Places for DRIFTWOOD HEALTHCARE CENTER - SANTA CRUZ. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.