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Allison R

My father was a patient here June of 2025. As I reflected on my 2025 year, Riverwood held a special place in my heart. I reached out last week in the evening to speak with their Director of Nursing. To my surprise the receptionist said they had a new Director. I was heartbroken. Jennie held my hand, prayed with me, and gave me hope when I felt like the system failed us. Wherever you are Jennie, thank you so much. I think about you often and how a true Angel you are. She gave us so much strength, she listened when I felt like the doctors weren’t listening, she was patient and kind, she was available via call or text. She was a very young lady but the experience and the knowledge she spoke was as if she had lived a lifetime. She is the epitome of a true nurse. I recall her staff speaking so positive of her and I even remember secretly watching Jennis interact with a nurse and she educated her with such confidence and maturity. My sister was an ICU RN and Jennie didn’t even flinch and Knew all the answers to my sisters crazy questions, Jennie didn’t even need to open up his medical chart or look at the computer she knew my dad’s whole entire history. I post on here in hopes this message gets to her. Thank you to all the staff at Riverwood! Thank you Armando!!! How could I forget Armando, so nice and caring. May you all have a blessed new year. Also Shoutout to Raman! My dad continues to walk til today because of your wonderful therapy team!

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Preeti Nijjer

I respect the younger generation for coming up with reviews back in my days, we just went by word of mouth🙃 I lived at Riverwood for four months. Let me tell you Best place to send your loved ones who may need a nursing home because we are here bad bad bad stuff about nursing homes. but Riverwood is different. I feel blessed to get placed here. from the CNA’s LVN’s RN’s students physical therapy, occupational therapy, kitchen, staff, laundry, staff, housekeeping, staff, social services, staff, anybody who helped me I was in room, 19 for four months, the only bad people that help me that were not warm was the Indian wound nurse and the Doctor Who runs Riverwood only two people that were heartless. They were not nice, but everyone is the best there. Nice kind warm. add good looking so do send your loved one here thank you for reading this 🐾

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Bonnie Gayler

Do not take your loved ones here. My mother was here to get an some antibiotics and build up her strength. When she arrived, she was using a walker to get to the bathroom. Once here, they said, "Oh honey, you have a diaper, just pee. We don't let you up." PT only once a day, maybe that. Nurses don't let people out of bed and claim it's a PT thing. They didn't notice my mom going downhill, just staring off into space, losing weight, and not eating. When giving the antibiotic, one nurse stays and stares you down to take it; others let her sip it. You speak to the head of the RN or Med to ask how to help my Mom take her meds and come to an agreement, but they don't tell the staff, and you're back to square one. A doesn't talk to B to tell C, and D doesn't care. When my mom arrived, we asked about an end date. When could she go home? They said she has no end date, and we don't see her leaving. She was there to take an antibiotic from an IV for 10 days. We ended up taking Mom out of there directly to Stanford. She will be home in 3 days. They are so used to old people, nonresponsive they couldn't tell my mom was going downhill fast. Teach your staff to say the signs and not just accept them.

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Susan Castillo

My father-in-law was a patient there for almost 2 years, and he was rowdy, to say the least. The staff enjoyed him. When it came time for him to pass, I went and stayed with him for his final three days, I did not leave the facility. All the nurses and even housekeeping we're coming in and checking on him and he wasn't even their patient. They went above and beyond to make sure I was comfortable. So I want to give a big shout out to the staff At this facility, for taking such good care of my father-in-law Thank you, from the Castillo family

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Joseph DeGuzman

This is truly a 5 star facility. From the minute you walk in you are greeted by friendly staff. They have one main nurses area and you can see how well they all work together. The cleanliness is most noticeable while walking through the facility. The rehab staff went above and beyond and we are so grateful for them. I would highly recommend Riverwood for Rehabilitation.