M

Michael Kermani

My mother has been in this facility for 2 years. Recently, she has been sick with the common flu/cold that’s going around for the last 3 days, they haven’t given her any medication (not even over-the-counter medication). She called me to ask me to bring her medication and cough drops because she is constantly coughing. The so-called nurses sit and chat while she is sitting in her urine, so she calls me asking me to call the nursing station to ask them to attend to her. The staff are rude and condescending and neglect the elderly. They have NO conscious, compassion, or dignity; they are so numb in this environment that I don’t think they are even human. The food is disgusting, so I have to bring food and snacks for my mother every other day. She basically eats the decent food I bring for her every other day; otherwise, she refuses to eat the food there. One patient in the room was calling for help, but the staff ignored him, so he asked me to help. If you love your parents, stay away from this place. Go see for yourself before you take one of your loved ones to this facility. If there was an option for NO star, I would have choose that option. I believe the 5-star reviews are fake.

B

Boris Pribicevic

Great memories from Sherwood oaks facility. Danica, Shelby,Dorothy, Kelly Polly, Elizabeth, Carla, Julio, Carlos, Anthony, Holman, Theodor, Delia, Cynthia did great job while taking care of me but nobody like Liliana (mama Lili), she was unbelievably good and ready every moment to help me even when she is not assigned to me as a CNA.Thank you much in never gonna forget you. Sorry if I forget to maantion more people, but I recommend this place to anybody.

L

Laurence Leeds

It wouldn't be fair to call this an ordinary Review. More like "Distinguished Service Award#. Their Facility and Staff are among the BEST Organizations doing a most critical Job required to improve the recovering Patients to HEALTH. The Staff (Under supervision of Maya Rodriguez) are very well trained to respond, in a very timely manner, to their Patients needs or requests. Their attention to duty is remarkable. Pressing your call buzzer summons an attendant who arrives within minutes of your call. I also found the food to be well presented , AND, tasty considering how many meals need to be cooked and served within minutes of them being ready. Respectfully, Laurence (aka Lonnie) Leeds

J

Jiandong Zhang

This place is as good as it gets. Located at foot hill of Santa Monica Mountains, the Facilities are nice and clean. Clientele is upper middle class judging from vehicles driven by visitors. What really stands out as a great organization is implemention of continuous improvement. Nurses, coordinators make rounds and get feedback. They optimize work flow after making corrections. What also strike me is all staff members got big smiles. I would think the owner treats the employees very well at a cost of less profit. But you get happy residents. Kudos to everyone. Some other observations. Maintenance techs check rooms frequently to make repairs on furniture.

C

Cathy McAnally

Sherwood Oaks is the best post acute facility. My husband has been to 3 different post hospital rehab facilities over the last 5 years and this one is by far the best. The people are caring and attentive, the facility is clean, bright and smells nice. The therapists are great and he receives therapy 5 days a week. Communication with the patient and family is clear and thorough. There is always someone available if you need help or have a question. I am very impressed with Sherwood Oaks.