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Tony Kostas

It is a tough day when you have to send a parent to a rehab facility. But, overall, my siblings snd I were happy with the care and people working at this facility. Torrance Memorial released my mom at 10:45pm in the rain and I was worried. We got to Bay Crest and Cynthia greeted me with a smile and a welcome. Made things a lot easier to take.

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Abigail Little

I’ve seen numerous reviews praising Bay Crest, but my experience was utterly disheartening. After my sister was discharged from Torrence Memorial Hospital—where she received exceptional care during her treatment—I thought we could find a suitable facility for her rehabilitation. Unfortunately, due to her health insurance limitations, the center we hoped for couldn’t provide the necessary support. The case manager at Torrence Memorial went above and beyond, reaching out to over 200 facilities in search of a place for my sister. In the end, the only option available was Bay Crest. The moment we arrived by ambulance, a palpable wave of dread washed over me as we stepped through the doors. My initial thoughts transformed into a reality that I could never have imagined—this place was far from the haven I had envisioned. The unsettling reviews regarding the food, the environment, and the staff were not merely exaggerations; they were painfully accurate. As I left my sister there, my heart ached, and tears streamed down my face, knowing I was leaving her in a place that felt so wrong. She looked up at me, trying to reassure me with a brave smile, but I could see the truth in her eyes. She had lost so much weight that eating the unfamiliar food had become a daunting task, and to make matters worse, they missed administering three doses of her essential antibiotic medication. I could share countless distressing details of my experience—each more unsettling than the last—but that would take far too long. I implore anyone reading this review: please, for the love of your family, do not consider bringing your loved ones here. And to the Board of Health, I earnestly urge you to investigate this facility; it’s high time to put an end to the suffering happening within those walls. I would give Bay Crest a 0 but it is not possible.

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Feven

Recently my mom was admitted to Bay Crest Care Center and I noticed how hard the stuff works to make the patients comfortable and card for. Many exceptional employees work here and I am especially thankful to the social workers Ms. Tahanae Butler. She has been a blessing to our family. She and most of the staff at Bay Crest are very dedicated in helping the patients.

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Rosaundra King

People please take notice of these reviews’ when it comes to rehabilitation or placement. My father was placed in Bay crest for physical therapy. This is the worst unprofessional location I’ve ever experienced in my Career. From Administration to the staff. There were only three Nurses that stood out among the rest. The whole staff especially Administrators needs to be re organized . My Father have not been doing well. He has been in the Hospital since I picked him up three weeks ago with a UTI and a strain back. And dehydration .

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Lorraine Lopez

I will always regret allowing my husband to be transferred there. From the administrator to the cook to the janitor, this has to be the worst facility ever. It's like being in a third world country. The residents had to look out for each other because the staff was so UNcaring. Maybe 3 or 4 nurses actually did their jobs. They kept sending my husband to ER trying to label him suicidal then homicidal. My husband was suffering from dehydration while having an IV. They couldn't even give him water! When the staff found out my husband was putting them on speaker while they verbally abused him they started breaking his chargers and never replaced the 4 they broke. A social worker for my husband had to call the health department on them. Please don't allow your loved ones to be sent there. Fight for them to go elsewhere! ANYWHERE ELSE!!!