C

Cara Crownover

One of the worst hospitals I’ve ever seen. They restrained my mother while she was there without asking/notifying me. She has dementia, but she is just a wanderer and isn’t combative. I was told she’d been in the restraints without a break from them for hours before I got there. Unbelievable. Her wrists were completely bruised because she didn’t know what was happening and couldn’t understand that she was restrained. There are far more humane ways to keep a non-combative person safe. Plus the amount of times we went there and she was soiled and had been soiled long enough for it to be all over and stuck/dried on her, it was clear they were not having their CNAs round on the patients often at all. The place might be fine if you’re self-sufficient, and able to take care of yourself, but as often is the case when you’re in a hospital, you’re not.

S

Squish

Absolutely horrible time. Went to ER here due to complications with breathing. Poorly put an IV on me and blood splattered everywhere. They ran a bunch of tests on me and determined I had to be admitted to the hospital to be monitored due to lack of oxygen. Stayed in the hospital for 3 days and only had one nurse who was present and caring. Sometimes I would ask to be disconnected from IV to use the restroom and would have to call the nursing station 5 times over the course of an hour just to get hooked back up. Only saw doctor one time and never truly explained what was going on. Upon discharge, you’d expect the doctor to submit prescription to the pharmacy to be picked up. Nothing. Spent the entire day after being discharged calling the hospital to get my antibiotics and inhaler, nothing. Nursing station kept taking my number and telling me to call back the next hour. Called them every hour for the entire day the following day post discharge. Did not get the prescription to the pharmacy until 2 days after discharge. Even after being told how important it is to continue antibiotics after being discharged. Insane.

S

sam

I recently visited the ER after I fell off my road bike and was pleasantly surprised by how efficient and compassionate the care was. I was seen almost immediately by both the nurses and doctor, with virtually no wait time. I was diagnosed with a pretty bad foot fracture, and the doctor gave me an Orthopedics referral that was approved before I even left the ER!! I already have an appointment scheduled for tomorrow. The staff were incredibly gentle and kind; the entire process was seamless. I am especially grateful for the Asian doc who cared for me —he was thorough, compassionate, and attentive, and I honestly wish he could be my PCP and pediatrician for my kids. I had a very poor experience at this ER pre-COVID, so I was hesitant to return, but whatever has changed over the years has made a huge difference. A complete 180. Based on this experience, I would absolutely return and highly recommend this ER for any emergency care. 👍

M

Milly Villalpando

I recently stayed at Foothill Regional Medical Center, and my experience was truly excellent. Every nurse who cared for me was kind, patient, and incredibly helpful. Whenever I had a question or needed something explained, they took the time to answer me without hesitation and made sure I felt comfortable and understood. The doctors I had were just as wonderful professional, reassuring, and attentive. They checked in regularly and explained everything clearly, which made a huge difference during my stay. Overall, I’m really grateful for the care I received. The entire team made a difficult time much easier, and I appreciate all of their dedication and compassion. I would highly recommend Foothill Regional Medical Center based on my experience.

B

BEN ALEXENDER

I had a very positive experience at Foothill Regional Medical Center. The staff were kind, attentive, and professional from the moment I arrived. The doctors took the time to explain everything clearly and made sure I felt comfortable and informed about my care. Nurses were compassionate and always checked in to make sure I was doing okay. The facility itself was clean, well-organized, and welcoming. I appreciated how the medical team worked together so smoothly it gave me confidence that I was in good hands. Overall, the care I received was excellent, and I truly felt supported throughout my visit.