HEARTWOOD AVENUE HEALTHCARE is a Medicare-certified nursing home located in VALLEJO, CA. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 19 reviews. Accepts both Medicare and Medicaid.

HEARTWOOD AVENUE HEALTHCARE

vallejo, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1044 HEARTWOOD AVE.

VALLEJO, CA

Solano County

Service Area

This nursing home is located in Solano County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

BVHC, LLC

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.48 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.98 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
19 reviews
Heywood Wakefield

Heywood Wakefield

I want to thank the housekeeping manager Lavetta and team for their great coustmer service and housekeeping service you made my time there a little bit easier, &&& Eleanor && the Nursing Team staff for the care and customers service

Verified Google review
Della Roque

Della Roque

I was there for over 3 months and I definitely love the CNAs I had good experiences with all of them. Diamante Valeria Maria and so many more. I think my best part about being at the facility was the CNAs.

Verified Google review
Sheila V Brown`

Sheila V Brown`

Helpers are great cnas are good but the room I'm in theirs a lady who is calling me racist names and I told the management but they are not doing nothing about it. I also have mention to move rooms but I never got my room change. AnaDalai is a very kind,polite,helpful cna.

Verified Google review
Rosie RYLAND

Rosie RYLAND

Unlike any other facility, this care center offers much more to enhance the enjoyment of its residents. Definitely worth checking out for a loved one in need of such care. Heartwood is a well-kept, clean and well maintained facility offering all services necessary in a nursing home. All doctor’s, nurses, nursing assistants, etc. are properly trained and accredited. The facility has approximately 60 patient beds All employees at Heartwood, including maintenance staff and other assistants are friendly and caring with the patients; many have kind, caring and humorous personalities. BUT ITS EXCELLENT SERVICES DO NOT STOP THERE. Heartwood offers services above and beyond most other facilities. To encourage activities and offer residents opportunity for interacting with other patient residents, many additional enhancements are offered: 1. Bingo and daily activities 2. Friday & Saturday religious services 3. Addional weekly visits by pastors 4. Physical Therapy for its patients 5. Large Flatscreen TV and Recreational Room 6. Special planned outings 7. Two alternating Activities Coordinators 8. An outdoor patio area 9. Even a controlled/monitored outdoor smoking schedule three times daily to accommodate patients requiring fulfillment of their smoking enjoyment YES, HEARTWOOD IS A MUST SEE FOR A NURSING/HEALTH CARE FACILITY.

Verified Google review
James Carson

James Carson

My stay at heartwood has been great. All the nurses and staff have been helpful and considerate. Tess the head of the nurses is great and has helped me in so many ways. PT has been really great here and has got me on my feet. I wanna give a shout out to all my CNAs they have been great. The admission coordinator has been great checking up on me. Overall it's been wonderful here I say 5 starts easy Oh and Angel the DSD/IP is just wonderful thoughtful and considerate

Verified Google review

Reviews from Google Places for HEARTWOOD AVENUE HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.