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Jaclyne Herrera

Don’t waste your time!!! The place looks nice like FAKE (AI) picture , the staff and care is horrible!!! My grandmother was there for a short time u til I removed her. I was worried every single moment she was there because they didn’t have anything right, the medication was wrong, they left her in her room for hours with no assistance. My grandmother couldn’t walk she could barely talk and couldn’t feed herself. She needed MORE and they couldn’t provide that for her. She would ring the bell and NO ONE came until I called the front desk asking to go and help her. The only good thing about that place was the speech therapist Kathleen and that woman deserves a raise!

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Lynett Marie

Three months ago I became gravely ill due to my lupus and had I to spend a month in Shadelands to regain my strength to prepare for a upcoming surgery in November. I was very apprehensive about going into a skilled care facility, post acute, "aka" nursing home. Shadelands is in a class of its own. I never once felt like I was a patient. I felt like a guest at a resort. The entire staff and I mean the entire staff are very caring and attentive. The nursing staff is very detailed oriented especially when giving your medication, they tell which medication they are giving you each time also upon admission you are given a printed list of the medication with the dosage you be receiving to for you to review for accuracy to go over with the medical doctor who is the best Dr. Tiffany King. Your assigned CNAs consistently checks in to see if you need anything from assistance with bathing making up your bed, bring your meals to room or dining in the common area, whether if your water needed to be refilled or just to say hello. Management checks in religiously every morning to make sure everything is to your satisfaction. The facility is maintained to a pristine condition. The Physical and Occupational Therapy Staff are outstanding and very patient and encouraging in getting you to your recovery goal. The dietary menu is excellent which includes additional options to chose from with an added plus to purchase meals for your guest to dine with you. Additionally, there is activities coordinator that schedules a variety of daily activities including weekly musical entertainment as coordinated weekly spiritual services with communion on Sunday. The Activities Coordinator can also arrange for beauty services from hair services including manicure/pedicure. The large private en-suite rooms with private bathrooms with Direct TV are definitely also a major plus. Furthermore, daily housekeeping and janitorial services are present throughout day. As I am writing this review I had my surgery and now I am back for my long recovery and I consider Shadeland's staff my family and they welcomed me back with open arms and that's important. I trust Shadelands with my life when it comes to my medical care in particular because I also have so many underlying critical conditions besides lupus that I I trust wholeheartedly that Shadelands are beyond qualified with there premier medical staff to handle my care that's why I returned to continue to my long-term recovery. Currently, I am a lupus advocate, a spokesperson for a major pharmaceutical company and a retired publicist having worked with some of the countries top celebrities and many of my former clients have gone to post acute facilities for various reasons. Since seeking aftercare at Shadelands I consider it one of the countries best post acute facilities that I have experienced both professionally and personally. I would highly recommend Shadelands as the preferred post acute facility to seek rehabilitation in California especially in Northern California. This facility deserves an infinite amount of stars. Shadelands should be the blueprint on how post acute should be modeled afterwards.

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Janice Adams

I was a patient at Shadelands Pist Acute for three months, from January to April 2025. I have nothing but praise for the Shadelands facility. It is beautiful, well maintained, and comfortable. The staff members are all kind and caring people. I will start with the therapy personnel, the CNAs, the wound care personnel, the LVNs/RNs, the transporters, the activity directors and lastly, the laundry and cleaning staff. They are all attentive, kind and caring. I actually enjoyed my stay at there, and would return there if I need a facility again. Wonderful facility!

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SeluF

Had to update my review with pictures because the Christmas decorations are so pretty. Aside from Shadelands being a well kept facility, the staff truly create a warm, healthy environment. I accompanied my 96y/o Nouna here a few years ago, as she was healing from a fractured pelvis(she healed well and sooner than expected for her age, thanks to the high quality care here), and now my dad with a foot infection and a host of other issues. PT&OT team is still as good as they were back then. I miss some of the faces I used to see but, from directors to house keeping, this place is heaven-sent. I have peace of mind with my loved ones in their care. God bless you people👍

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V Wilson

The entire nursing staff are absolutely amazing. The amount of pure care and concern is reflected in everything they do. Thank you for welcoming Pastor Ed and allowing him to heal through offering his Ministry to the facility. The patients have enjoyed fellowshipping and worshipping together as they go through their rehabilitation process.