WATSONVILLE POST ACUTE CENTER is a Medicare-certified nursing home located in WATSONVILLE, CA. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

WATSONVILLE POST ACUTE CENTER

watsonville, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

525 AUTO CENTER DRIVE

WATSONVILLE, CA

Santa Cruz County

Service Area

This nursing home is located in Santa Cruz County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

CAMBRIDGE HEALTHCARE SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.63 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.09 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 47.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 41.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.8
26 reviews
Martin madi

Martin madi

A patient could die before anyone would even know. I had to complain about the unsanitary conditions and patients being left unattended who are fall risks. Very bad place to have your loved ones.

Verified Google review
Rae Ditty

Rae Ditty

I broke my shoulder in two places and stayed 31 days at WPAC. All of the staff there were amazing. From the administrators to the housekeeping staff, they all treated me like family and met my every need. Everyone was so caring and respectful. I would highly recommend Watsonville Post Acute Center to my friends and family.

Verified Google review
Allan R

Allan R

Horrible! Avoid! I was sent here after post heart surgery. Upon getting my room, I needed to use the bathroom. The bedpan was dirty, not from me. I laid in bed and started to feel heart palpitations, so I rang the nurse bell. Nobody showed. I repeated several times, and still, nobody showed. I went into the hall and found a retired nurse literally in the hall, ignoring my earlier nurse requests. I told her what I was experiencing and she checked my radial pulse. She told me my heart was out of rhythm. So now what? She had no stethoscope. I didn't see anything that looked like a medical instrument. As I got no answer I told her I was calling 911. She called 911 and I waited for paramedics to take me back to Dominican, which is where I came from just 3 or 4 hours earlier. I will never return. I doubt they have a competent staff other than people with very minimal training and maybe 1 RN per shift for lord knows how many patients.

Verified Google review
Shotoforce Jiu-Jitsu

Shotoforce Jiu-Jitsu

All of my mother's personal belongings have been stolen including her hearing aids that cost more than $1,000. Well over a year ago social services told me they would get her into the doctor to get new hearing aids. That never happened I cannot speak with my mother on the phone because she can't hear and also because no one ever answers the phone and if they do it goes to the nurses station and they will not answer I have called 19 times in the past 4 days trying to speak with my mother. Today I filed a claim with the state of California and with an attorney. These people are pure scumbags. I hope they all suffer the most horrific experiences that life has to offer.

Verified Google review
Chavez Web Design, LLC

Chavez Web Design, LLC

The employees were really nice, the facility looked clean and they are taking good care of my uncle. It was really hard to find parking I had to walk for 3 to 4 minutes. Only two people at a time. I love that they ask for your Covid19 proof.

Verified Google review

Reviews from Google Places for WATSONVILLE POST ACUTE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.