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Alan Reyes

I had a very disappointing experience with this care center. The facility may appear clean at first glance, but during the summer months there were noticeable issues inside patient rooms, including ants and roaches, which is extremely concerning in a medical setting. The staff also appears to be consistently short-handed, which affects overall organization and professionalism. While the nursing staff themselves were not the issue and were doing their best, the reliance on registry staff seemed to reflect deeper staffing and management problems. Many of the online reviews seem overly positive and do not reflect my experience, which raises concerns about transparency. Overall, this facility needs significant improvement in cleanliness, staffing stability, and management practices.

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Yosef Smith

The level of care I have received at Whittier Pacific Care Center has been amazing. Facility is clean and I know i'm in good hands.

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Joshua

I pulled up to Whittier Pacific Care the other day and right away the place looked clean and inviting. When I went inside, the vibe was actually really good — staff were chill, friendly, and you can tell they take care of people the right way. Everyone I talked to was super respectful and patient. You know how some places feel rushed or cold? This one didn’t. It had that warm, family-type energy, the kind of place our parents or grandparents would feel comfortable in. Honestly, I was pleasantly surprised. Solid place, good people, and the facility looks great.

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Giancarlo Rogas

This facility offers both subacute and SNF care. It looks really nice and well-kept. The staff is super friendly and welcoming. Overall, the place has a really good vibe—definitely worth checking out if you’re looking for quality care.

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Jazmin Ochoa

I don't know where to begin. After seeing what was done to my mother, I felt as if my soul was broken to pieces. To even think there could be such people in this world. Before coming here, we visited this facility and of course the staff painted a pretty picture. My mother was here about 3 months. First few weeks, they call for everything to keep us in the loop of mom. With time that attention dies out so we had to constantly call and check on mom. In the last two days, she was transferred to the ER because she her hemoglobin was low. Upon arriving to the hospital, the main doctor took me aside and asked me when was the last time I saw mom, I said two days ago. My mother had severe bruising in her private area that went from her pelvic to the inside of her legs to the back of her buttocks area. I had never seen purple that bad in a body until two days ago. She said they would need to do more testing and will be transferred to another hospital. I had noticed demeanor change in my mom. More sad, more mad even. She had a stroke so she was non verbal. This morning was confirmed that she had severe trauma in her private and surrounding areas. DO NOT BRING YOUR FAMILY HERE! The staff apologized as I was getting her belongings and some who use to smile, turned the other way. CNA's, should have way more than only 4-6 weeks training to deal with a fragile human body let alone be in charge of one. NOT ONCE were we made aware that our mom had any kind of bruising in her body. I would really re consider ever bringing your loved one here. I would post pictures but they are too traumatic to see. THIS PLACE NEEDS TO BE SHUT DOWN.