E

Elizabeth Crusan

If possible to give 0 stars, I would. I am writing this as a friend and firsthand witness to a deeply upsetting situation involving this facility’s handling of a deceased resident’s personal belongings. The resident’s daughter was explicitly told by staff that the facility keeps belongings for 30 days, and because she lives in Oregon, she was given until the end of January of 2026 to come retrieve her father’s items. Relying on that information, she took time off work and drove all the way from Portland, Oregon to Sacramento. I also took time off to support her during this difficult process. My friend spoke to the office three weeks ago before our arrival (made it before end of January like discussed) and the items were in their possession then. When we arrived before the stated deadline, we were informed that most of her father’s belongings had already been thrown away. Shockingly, some items such as his wallet, his cell phone and a cup of change (coins) were sitting on the social services desk named Katrina and given to my friend. So while the rest were gone, those items were still in possession. This inconsistency alone shows a complete lack of structure, inventory control, and respect. This was not just “stuff.” These were personal and sentimental items belonging to someone who had passed away. The emotional impact on the family was significant, and the financial burden of unnecessary travel made it worse. What’s most concerning is that this appears to be a systemic failure, not a one-time mistake. There was no clear inventory documentation upon arrival- they needed to “find it”, no verification call before disposal, and no accountability when promises were broken by Katrina, the associate in social services. If this can happen to us, it raises serious concerns about how other families are treated. Facilities that care for vulnerable people should also care for their dignity after death. I strongly urge management and regulators to review and audit their procedures for handling deceased residents’ belongings, because no family should experience this.

B

Bob Mitchell

I have had the enjoyment of being at The Grove for the last month nursing a broken pelvic bone & bruised ribs. Tho I had some bumps along the way my all out experience was very positive. The nurses & therapy personnel there are great & very knowledgeable. The management is very active & open to issues you may have so your experience is pleasant. This place definitely is among the best facilities in Yolo county. Thank you guys again.

T

Teon Taylor

The Grove has a caring and attentive staff who really look out for their residents. The facility is clean, welcoming, and well-run. The therapy team is excellent and helped with a smooth recovery.

D

Dennis Ryan

Just had back surgery. Nurses were awful. Ignored almost all my requests for help. Did not administer pain medication on time. Very rude and totally dismissive. Worst of all, they seemingly did not know why I was there because two nurses yanked me from one cot, dropping me onto my bed. Excruciatingly painful, and almost undid a half million $ back surgery! I saw them neglecting old people in their wheelchairs. One man fell out of his chair and was left stranded on the floor unassisted! Abominable!! Stay away!

C

Cris Pimentel

The Grove Post Acute provided exceptional care and compassion during my loved one’s stay. The staff consistently went above and beyond to ensure comfort, dignity, and personalized attention. The facility is clean, well-maintained, and creates a warm, welcoming atmosphere. Communication with the medical team was always clear, prompt, and reassuring. I am truly grateful for the outstanding service and would highly recommend The Grove Post Acute to anyone seeking quality convalescent care.