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molly jose

great place it has got better over years, who ever was running the place before was no good.

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Sandra Garibay

My father is going on a year in this facility. He has had so many falls in this place is unbelievable! The nurse Harriet calls our family to advise of the falls and sounds as she is struggling to deliver the news each time. Mr. JP, Abby and all other Directors you guys have to advocate for these folks please! My father deserves a compassionate center where he is treated with dignity and respect. More protocols need to be put into place so these falls are preventive!!!!! What if your own family was here????

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Phyllis Deem

I have never been in such a horrible and dirty place like this one . My mom was put in there by a charity because her Medicare and UHC wasn't enought to be in a decent place with her dementia. She has passed on now.

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Wendy Morton

I have nothing but good things to say about Valley Care Center. My husband was there from October 1 through November 3, 2021 when he passed away from Alzheimer’s. He was only 66. This facility itself isn’t the Ritz Carlton but it was clean and more importantly the staff was absolutely amazing, everyone from the admin, nurses, activities director, CNAs were all phenomenal and so caring. I got to know many of them. My husband was very well taken care of and I saw the staff be very caring of other residents as well. I’m very grateful to them.

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Valarie Estrada

This place is unsanitary, there was feces under my grandmothers bed. The toilet for the residents to use is a gray color like it has not been scrub for months, along with feces in it as well. The restroom sink had dry blood in and on the outside, along with dry blood on the floor right underneath the sink. I started asking questions and the cafeteria staff advise the nurse to come into the room to answer our questions. The nurse was very short with us as if he did not want to answer or did not know the answers. We let him know that we would be making a complaint about the maintenance of the facility. He got very upset and did not want to speak to us. I ask him he’s name and he said you don’t need my name just say the weekend charge nurse. We made some calls and mission went to the facility and agreed with our complaints and said they wouldn’t send there parents to that facility.