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Avocacy

I'm saddened by the negative perception this facility sometimes receives. My loved one has lived at Spearly for many years, and like many residents here, this community was his last hope. Spearly is not a typical nursing home—they care for an underserved population that many other places simply won’t accept, often relying solely on Medicaid funding. In my experience, they have done an outstanding job. I visit several times a week and consistently witness genuine compassion from the entire team. My deepest respect goes out to the staff and leadership at Spearly. People are often quick to point out the bad but rarely take the time to acknowledge the good. Spearly, thank you for the important work you do—please keep it up.

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Richard

Good food, nice staff yet I feel like a prisoner as I'm not allowed leave to go to the library or store. My previous housing is shutdown for upto a year due to asbestos. I'm contacting my ombudsman for assistance.

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Barbara Romero

I’ll be honest—when I first placed my brother here, I cried for two days. But Mark, the Director, was incredibly responsive and reassured me throughout the process. We met with his social worker and nurse, and they helped put my mind at ease. A big thank you to Mark, Blake, and Stephanie. It’s never easy to entrust a loved one to a facility, but know that most of the staff genuinely have your loved one’s best interests at heart.

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Evelyn Taylor

honestly, your experience really depends on who the social worker is. We’ve had social workers who were very responsive to us and obviously very caring, and we’ve had some who have literally ignored us when we’ve had simple concerns or requests. It seems like it’s a revolving door there and there’s no one to speak with, when the social worker who works with your family member chooses to ignore you. It’s especially hard when you’re out of state and you’ve placed a lot of faith and trust in people who you may not have even met. What puzzles me, is that you would think that they would be happy that their resident has family who is interested in the well-being of that resident. For instance, we regularly send food to our person and it’s always a crapshoot if that person Actually receives the deliveries. why is this such a hard thing? if there is a reason why the food isn’t being delivered or shouldn’t be received by the resident, then just let us know. It’s not like we want to be pests….

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Theresa Rodriguez

This place clearly hires anyone. Every time I went to visit the staff was sleeping or too busy on their phone they didn’t see me get off the elevator and walk up to them. The place smells horrible, the staff are not only rude to family visiting but also the residents. This place needs to be investigated. Delores, Angie , and Frida bully the residents! taking the residents blankets from them when it’s cold and refuses to give them their blankets back. Juniper needs to do a better job at hiring and finding staff that actually care about people they are caring for and have patience for the mentally I’ll.