M

Marianne Decesaro

Doesn’t even deserve 1star. Horrible care I was there 21 days as my insurance Kaiser made me go there. Tried to transfer several times to no avail. Took forever for them to answer a call one time I rang 17 times. You basically take care of yourself there. Food awful. Hardly anyone really works there. Most if not all CNAs and nurses are contracted out so you have a new one or 2 every day that has no idea what is wrong with you. I would never recommend this place to anyone. Stay away if you can.

C

Christin Huebner

It’s sad when current employees have to give a place 5 stars to get a better rating even if they say the work environment is horrible. My mom stayed here in 2022 and wasn’t given her meds on time. She had to beg the nurses and hen that dint work she had to call me so I could get ahold of the DON at the time to get her meds.

J

Johna Bassi

I was in the facility for over a month. The therapy staff is wonderful. The food is not the best but is at least tolerable. Everything is somewhat precooked and they just warm it up only to arrive cold. The CNAs are very hardworking and quite often are stretched very thin. One CNA for about 15 clients. Some clients are also requiring a lot of attention due to their medical needs. The upper management seems to not care about anything but the bottom line.

L

Lori Riggs

I hesitate to give one star. My elderly Dad was admitted to Park West around 3:00pm from Parkview. He had a very big back surgery and came here for “rehab”. He begged for pain meds all night and they wouldn’t give him anything!!! They told him they did not get orders from Parkview but didn’t bother to call them or try to fix the problem!! Serious back surgery with zero pain meds all night long! I came up here the following day and he and I both pushed the call button like I had earlier and no one came. His nurse stayed seated at front desk. Dad is a fall risk! When I asked the CNA what is he supposed to do if he needs to pee, the answer was that he has a pee jug. When I asked what should he do if he needs to poop and they don’t come and she tells me to leave the door open and have him yell until they come!! Yeah, we all know what that goes…they dismiss the elderly here like they aren’t even people. Seriously afraid to leave. If things aren’t better tonight we are checking out of here tomorrow!

C

Christine Gallegos

My mom was transferred to this facility after a bad experience with the first facility she was in. I just wish she would have went to this facility from day one. Case workers were professional. Nursing staff treated her with compassion & were attentive to her needs. PT & OT were awesome. They worked with her daily & helped her quickly regain here strength. Facility was modern & clean. I would highly recommend this facility for anyone needing short term skilled nursing/rehab!