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Stacie Mason

My father recently passed away at Pelican point. He was in the men's unit for approximately a year. He received great care while he was at pelican point.They always called me right away When he would have a changing condition, he was always clean. His room was clean. His bedding was always clean if there was something I noticed that I wanted done. They were prompt to get it. Taken care of. I think they enjoyed taking care of my dad as much as he enjoyed being there with them. Thank you to Sonny and Jan. 2 of the main nurses that took care of him. I think Kim took care of him. There were some great cnas back there. All I can say is, thank you to all of you who took care of my dad, Garry, Mathews till the end of his days.I appreciate all you've done for him Stacie Mason RN

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Kara Roberts

My 83-year-old mother recently spent close to a month at Pelican Pointe, where she was recovering from foot surgery. Having never been in a rehab setting, it was a difficult transition for her. Initially, there were a few things that were issues. However, upon communicating those issues, each, and every issue was resolved to the extent it was possible. The staff listened to our concerns, and made clear, concerted efforts to improve the situation. We felt listened to, and my mom received some wonderful care during a difficult time in her life. It is not a fancy facility, but there are people there who genuinely care.

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Amber

The staff at this location are completely useless. My father is in this facility unfortunately because we cannot take care of him. He's been in this facility for 5 months now. His room is cleaned once a week. When he was first moved in there was a blood stain in the bathroom from his previous roommate. And it was there for 2 weeks before I had to ask somebody to clean it up. He's lucky if you get to shower once a week. We have timed it from when he pushes the call button it's 27 minutes for someone to come in. And the excuse we got for that was they didn't change the battery so they didn't hear it going off. And there's a CNA there I did not get her name but she was complaining about how much my father urinate. Because he needs 100% assistance. My father is on LASIK because of his edema. It is inappropriate for nurse's and CNA to be on their cell phones. And I have had to get get a nurse before, because a patient down the hall calling for help. And they walk to the room and say he always pushes the button we don't answer anymore. There is nothing in their policy that says you can not put a camera on the room. And there is no laws in Colorado saying you can't. And Kenny the director could not provide me with the policy. It is not even on their website. This place was giving him sleeping pills. He has never been on them before. His doctor is confused as to why the facility doctor prescribed them.

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Ivy Brown

I am a proxy for 2 residents at this facility. While visiting, the staff is always kind and helpful. Communication in regards to the health and wellness of my residents is always prompt and thorough. I find that the staff really gets to know their residents and truly care about their well-being. Update: I had the most wonderful evening at the event HCSG had thrown for residents and families for "Christmas in July." Big thanks to Pelican staff for helping serve Christmas dinner to residents and their families. The dining room was decorated and the meal was delicious. A great time was had by all who attended. Thank you for taking special care of your residents! It does not go unnoticed.

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fabian Desantiago

Staff members make a great team to provide care for the residents. The admission’s coordinator is so friendly and makes everyone feel welcome . The building is super clean and looks very presentable. Overall a great building :)