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DJLucienGrillo

Amy, the supervisor is a sweetheart and is incredibly accommodating. Camryn is about the best nurse I have had in any facility, along with Morgan who is amazing. And Carol is an aid with more love and compassion than anyone could ask for.

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Lisa Barbieri

I was very pleased with the care my mom received during her rehab stay The team, Mirja, Amy, Samantha and the whole care team were very reassuring to my mom and us as a family, in her next steps. I would send my mom there again if ever had to rehab My thanks and appreciation Lisa Barbieri

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Maurice Butler

Overall Great and respectable service and staff. We are very pleased with all the services. The nurses were outstanding above and beyond the standards, the CNA was also Great. Overall great team, friendly, knowledgeable, respectful and they listen to the family and my Mom’s needs and wants. Thank you all for a job well done during this difficult period. I truly appreciate you all .

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Patty Pasha

My sister and I looked at seven facilities before choosing Touch points of Bloomfield. We were overwhelmed with how understaffed many nursing homes are. So why Touch points of Bloomfield? Your staff, from the front door receptionist to your cleaning staff. They are warm and welcoming. Our father had several nurses that helped make his day brighter. He was in short term care for a little over five weeks. Mind you Touch points isn't the Ritz, but in comparison to what we saw, you have happy employees, residents up and out of their rooms. A large rehabilitation area for PT and OT, shower area. Nurses and assistants that are in and out rooms as you walk through the hallways. Nurses conversing with the residents, bright or shall I say well lighted hallways. You don't feel like your loved one is in a cave. So where can Touch points improve...in my opinion, invest in circulating the air. Once you come through the double doors and turn right at the first nurses station you are hit with the scent of bodily fluids. No-one should have to breath that in. I give your staff a lot of credit, the hour or so I would spend with dad, I would have a headache from the smell. And your staff is working 12 hour shifts. God bless them. The nurses on all shifts were great. Dad has a feeding tube and he loved when the nurses joked and got him laughing. He didn't want to be there, but had no choice. I am happy to say he is doing very well at home and has been released from home care. We didn't have a good experience with another repitable nursing home, my sister and I are thankful for the staff at Touch points in Bloomfield. We need facilities where people can heal after surgery, trauma, and other such instances. Don't fill your beds if you don't have enough staff to help with residents care. Having one nurse to 27 patients isn't okay, by any means! That's what other facilities are doing. Take pride in your employees.... they took great care of our father and my sister and I appreciate it. Take care and God Bless.

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Sheila

Our Mom, who has severe dementia, has been at Touchpoints for nearly 2 years. She is a bright, spirited lady, and the staff really seem to love having her there. She, too, seems very happy with her long-term arrangement. We walk the hallways and everyone, including residents and staff, reach out to her with a happy gesture. It is gratifying to see. The recreation team, lead by Miriam, does a wonderful job to engage the residents with music and other programs. Recently we enjoyed a fund-raiser lunch of jerk chicken and pork, and it was delicious! It is so nice that Miriam and the entire team think of new things for the residents to enjoy. This is our Mom's forever home. and we're so happy that she feels so comfortable at Touchpoints.