Riverside Health Care Center, Inc. is a Medicare-certified nursing home located in EAST HARTFORD, CT. CMS overall rating: 1 out of 5 stars. Google rating: 4.6 out of 5 from 408 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Capitol County and serves residents in the CT area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
NATIONAL HEALTH CARE ASSOCIATES
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
✓ Below average (better) (lower is better)
This facility is horrible and I went to see my loved one. The over whelming smell of infection and rotting flesh was devastating. We had to open his window up and spray his room. His foot was oozing puss and other fluids. There was blood all over his floor by his bed. His legs were so swollen and had wounds and blisters all over him. He had a wound bandage that was last cleaned and changed 11/24/2025. We had to clean him up. Thank God my mom is a nurse and knew what she was doing. My loved one looked like hell. He hadn't been showered in 2 days. The amount of dried skin built up on his foot and leg was insane. His room was filthy. I would give them a one star if I could. That place should be shut down. I have called the state on them and put a camera in his room. We have tried to move him but they lie on his records and make it seem like he is impossible. I am disgusted with this facility and the state for not doing anything. The nurses and aids should not have licenses and be able to practice medicine in any form.
Excellent facility and Excellent staff. Karen is awesome 👌. Physical Therapy is good. Very clean building. I don't have too many complaints. The food is good. The recreational penny auction was fun. I like that I can go to the gift shop and socialize with other residents.
We came to visit our friend who is in the new vent unit. She looked wonderful! They had taken really good care of her skin and her nails. We we able to bring her down to a concert with a guitarist who sang familiar songs. Everyone was so friendly and caring. We feel truly blessed to have our friend finally in such a wonderful place.
A horrible experience for sure. I hope no one who works there ever has to rely on someone else to get to the bathroom. The wait can be excruciating. The food was horrible. Short staffed. There were a small handful of compassionate people; Karen who was wonderful, Janet working late night a young very kind girl. They came within minutes of my ringing the call button. Many times the wait was more than 20 minutes. Also a kind person was Susan a patient liaison. Forget getting a good night's sleep. PT and OT was not what I expected. Disappointed. The people were nice but I expected more.
The staff at Riverside Health Care Center are compassionate, attentive, and truly dedicated to their residents’ well-being. The admission process was clear and handled with great care for my family’s needs and concerns. The staff continues to provide excellent support and consistent communication, which gives us comfort and peace of mind. We are very grateful for the wonderful care they providw
Reviews from Google Places for Riverside Health Care Center, Inc.. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.