CIVITA CARE CENTER AT SALMON BROOK is a Medicare-certified nursing home located in GLASTONBURY, CT. CMS overall rating: 1 out of 5 stars. Google rating: 3.0 out of 5 from 49 reviews. Accepts both Medicare and Medicaid.

CIVITA CARE CENTER AT SALMON BROOK

glastonbury, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

72 SALMON BROOK DRIVE

GLASTONBURY, CT

Capitol County

Service Area

This nursing home is located in Capitol County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.69 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 28.8% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3
49 reviews
John Williams

John Williams

I really appreciate the care and professional attention of the staff. The nurse aides are awesome, let me not forget the physical therapist and recreation and dining staff. I want to apologize for the residents there that don't treat the staff with the respect they deserve. Wish I could have said goodbye to all the nurse aides and nurses that helped me while I there. God bless each and every one of the staff.

Verified Google review
Betty Ralph

Betty Ralph

Our family is so grateful for the care and compassion my aunt received at Salmon Brook Rehab. From the very beginning, they went above and beyond someone even came to the hospital to meet with her and our family, making us feel reassured during such a difficult time that they were the right fit. The staff was incredibly attentive and made sure she was as comfortable as possible. While my aunt has since passed, we can’t thank Salmon Brook enough for their kindness and dedication.

Verified Google review
emma stevens

emma stevens

Salmon Brook is an outstanding facility that provides a clean, comfortable, and modern environment. The private and semi-private rooms have been recently renovated, offering a fresh and inviting atmosphere for residents. What truly sets this facility apart is the exceptional staff, who are not only highly skilled but also genuinely compassionate. They take the time to get to know each patient and ensure that their individual needs are met with the utmost care and attention. From the moment you walk in, it’s clear that Salmon Brook prioritizes both quality care and the overall well-being of its residents.

Verified Google review
Sam Valt

Sam Valt

Exceptional care and compassion define this nursing home. The staff goes above and beyond to make residents feel like family, providing personalized attention and a warm, welcoming environment. The facilities are clean, comfortable, and well-maintained, ensuring a safe and pleasant experience for all. Activities are thoughtfully planned to keep residents engaged and happy. My loved one is thriving here, and I couldn't be more grateful for the peace of mind this place has given our family. Highly recommended!

Verified Google review
Tracy Heinz

Tracy Heinz

I can’t even begin to tell you what an absolute horror show this place is! It started with them greeting me with a wheel chair that had no foot rests on it so I’m being wheeled to my room in a chair in which I had to hold my feet up after back surgery. Then I’m put in a private room, and left in bed with no call button, walker or cane for over 3 1/2 hours I was unable to even get up to go to the bathroom. Over 6 hours before I’m given any kind of pain relief, then they come and tell me the supervisor has changed my room, I am required to pack and move my own stuff to said room, on the way to “new” room I hear either the charge nurse or the nursing supervisor telling the other nurses that she is not doing my admittance because it should’ve been done prior to her getting there,  I walk into new room, and my new roommate has dementia and is screaming at me to not touch my bed, at this point I just shook my head, said I’m not doing this turned around and walked back to my private room, at which point one of the nurses happens to see a pack of cigarettes in my bag, takes them away from me. I tell them that I am going home the next morning. supervisor comes to see me agrees with me that everything that happened shouldn’t have happened tries to convince me to stay, but when I tell them I’m going home. We go from being concerned about me and my rehabilitation to now telling me that I’m leaving medical against advice and they’re not giving me any medication. Now im home and I go to fill my prescriptions, and oh guess what surprise surprise said rehabilitation place filled all of my prescriptions in my name with my insurance out of a pharmacy in New York so now I can’t get any of my medication because the insurance company is saying it’s too soon, of course trying to deal with rehabilitation place is still a horror show, so I am without my heart medication and my muscle relaxers at this point until Monday. If you have loved ones to not send them to this place unless you want them to die. I won’t even go into the 80’s music blaring in the hallways at all hours of the night, or the lack of any updates since the 1970s and the absolute filth here. I also did not have a toilet riser which was required after this particular surgery. I could keep going but hopefully you get the picture and run from this place!

Verified Google review

Reviews from Google Places for CIVITA CARE CENTER AT SALMON BROOK. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.