CHELSEA PLACE CARE CENTER LLC is a Medicare-certified nursing home located in HARTFORD, CT. CMS overall rating: 2 out of 5 stars. Google rating: 1.7 out of 5 from 60 reviews. Accepts both Medicare and Medicaid.

CHELSEA PLACE CARE CENTER LLC

hartford, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

25 LORRAINE ST

HARTFORD, CT

Capitol County

Service Area

This nursing home is located in Capitol County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

ICARE HEALTH NETWORK

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.85 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 25.4% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

1.7
60 reviews
Angelica P

Angelica P

The absolute WORST care facility my family has ever experienced. They abuse and neglect all residents physically, emotionally, mentally. Now we are suffering the consequences chealsies place has caused on our family member. DO NOT RECOMMEND DO NOT COME HERE. RN’S AND ALL STAFF WILL DEHUMANIZE YOUR LOVED ONE, HURT THEM IN WAYS YOU COULD NEVER IMAGINE. AND DESTROY FAMILIES. PLEASE LISTEN TO THE REVIEWS WHEN THEY SAY DO NOT GO HERE BECAUSE THEY ARE FOR SURE!!!!! NOT WRONG.!!!!!!!!

Verified Google review
Torrie Rhodes

Torrie Rhodes

Since the time of my last visit it was much better. I come and visit and hope to find him clean and his room clean. His linen clean an know smell of urine. That's all I ask. Since my last complaint I can see you have tryed to make things better Thank you

Verified Google review
Mary Apuzzo

Mary Apuzzo

This place is one of the worst nursing homes I’ve ever encountered. My father-in-law stays there and there’s no communication with anyone. They messed up his appointment several times. He has been sent to the hospital three times in the ICU. I can’t even put into words how horrendous the conditions are at Chelsea care. Updated!! My father-in-law has now died because of their negligence. They told me at 11 o’clock At night that they would send them to the hospital 7 AM. They never sent him to the hospital and he died. Residence there told me that he was begging because he was in pain. Begging for water, begging for them to help him. And he died.

Verified Google review
yuhong li

yuhong li

My mom was admitted in July. Every time l visited her, her bed sheet was clean, the garbage bin was emptied out, the nurse on duty Christina was always nice and patient to update me on my mom's condition.Now is winter Iher room is toasty. l appreciate what Chelsea place has done for my mom.

Verified Google review
Esther Villafane

Esther Villafane

This place is the worst place I've ever visited. While waiting downstairs, I saw the employees yelling at the residents. The customer service lady was horribly rude. The housekeeping manager should be fired because he's so filthy. I don't know if the state will come here for an annual inspection because I doubt it. This place should be shut down.There's abuse of the residents; it's sad. They're not getting the medication they're supposed to. This place should be closed.

Verified Google review

Reviews from Google Places for CHELSEA PLACE CARE CENTER LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.