WESTSIDE CARE CENTER is a Medicare-certified nursing home located in MANCHESTER, CT. CMS overall rating: 3 out of 5 stars. Google rating: 2.0 out of 5 from 3 reviews. Accepts both Medicare and Medicaid.

WESTSIDE CARE CENTER

manchester, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

349 BIDWELL STREET

MANCHESTER, CT

Capitol County

Service Area

This nursing home is located in Capitol County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

ICARE HEALTH NETWORK

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.31 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.03 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 58.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 36.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2
3 reviews
Debbie Odom

Debbie Odom

Mom went in healthy, now has gangrene in her right foot. Black skin from infection, this is severe for 90 year old. !!! Was ballroom daning 6 months before! Sister said she has to clean the toilet and floor every time she goes there. I have not been able to talk to mom for 21 days neither have her friends or grand children by phone and most of us live out of state. The phone is not answered , or they send you to her floor and no one answers or it goes to voice mail and they never return you call or the voicemail is full. One time they told me she had been moved. I sent the police for a well care visit and they would not let him actively see her and h could only tell me she was Ok. I asked if he could take a picture of her foot and he said he didn’t actual see her?? How can I file a component without a picture. How can the police say they did a well care check without actually seeing her

Verified Google review
Mark Antonucci

Mark Antonucci

According to a patient who lives there says that the place (i.e.) sucks. Not clean and a lousy mattress that needs to be replaced!!!

Verified Google review
Shelly Pelzer

Shelly Pelzer

We place our mom here for 5 days, while we went south for an event she has dementia, we took care her 3 year, when we bought her there, her TV didn't work, I request it to be fix, it never did, we had family visiting everyday, always wet (soaked) the same sheet on the whole 5 day, it had 2 small holes at the bottom, they were still there when we came to pick her up, I ask at the desk can someone help me change her, no response, just grinning at each other, til i told them, I done the same job for 42 years, then they move slowly, and they must don't get report, they act like they didn't know, abig bruise, her attitude was in a fighting mood just touching her, they were warn of her resistance to care, but working with the dementia, u learn how to handle them and keep trying giving them still with respect, I did it, unite dressers was sticky, someone else socks still in a drawer, so the unites was never washed, I will never put her in that place again,I regret I didn't inspect this place sooner

Verified Google review

Reviews from Google Places for WESTSIDE CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.