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Jesse Osmun

My Dad is at Grimes now, and while the staff have been lovely and communication has been great, I am not sure its the best place for people with Cognitive Decline who are likely to get out of bed. My Dad just had an "Unwitnessed fall" because the beds have low rails and Dad has tried to get out of bed before. It's a little frustrating that there isn't better monitoring and safety to make sure falls hopefully don't happen.

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Lorraine Mazzacane

My aunt was recently there for 10 days for rehab they made it as enjoyable and comfortable as it could possibly be. The nurses were attentive they responded quickly to anything you needed the place is very cleaned the floors were cleaned 2 or 3x a week they were very very friendly to the visitors even letting us wait inside for our ride. They did a lot of exercises and rehab overall a fantastic place I would give it 10 stars if I could.

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Paul Efird

If I could give negative stars, I would. My mother is a patient there and this place is the worst. Don't consider doing rehab or anything else here. They do not communicate with any other Yale or Smilow at all. They drop the ball left and right. They don't pay any attention to what's going on with their patients. Messing up their treatments and appointments. Their half witted but fully incompetent staff can't get anything right.

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Ari George

I am writing to formally lodge a complaint of Racial Bias regarding an incident that occurred at the Sister Anne Rehabilitation Center on December 17, 2024, at approximately 4:00 PM. As a six-months-pregnant individual and a school bus driver, I stopped at the facility to request permission to use the restroom. Upon entering, I was greeted by a woman named Melissa, who appeared to be an older caucasian woman, likely in her mid-60s. I explained my situation and politely asked if I may use the restroom due to the urgency of my condition. To my disappointment, Melissa denied my request, stating that I could not use the restroom and explicitly disregarded my pregnancy. When I asked to speak with a supervisor or another staff member, Melissa informed me that everyone else was gone for the day. In disbelief I asked for her name and wished her a good day, she did not respond until my back was turned walking towards the door. I exited the building through the same door I entered, disappointed and still in need of a restroom I hurried across the street to a corner store and the gentleman told me their water wasn’t running. I had no choice but to continue driving for another 25 minutes to return to my workplace, where I could use the facilities. Abruptly after, I was called aside by my manager, who informed me that the supervisor from the Sister Anne Rehabilitation Center called to report that I had been rude, aggressive , and I have broken their door. This left me shocked and appalled because I am a professional and carried myself professionally and although I was lied too and told no one else was there I did not change character, so how could a supervisor call with these false accusations (Was this an attempt to get me in trouble and affect my livelihood). I requested to obtain video footage from the facility, which would clearly show that I exited the building calmly and in the same manner as I entered.I am deeply concerned about the discriminatory behavior I experienced during this incident. Melissa’s refusal to accommodate my reasonable and urgent request, coupled with the false allegations made against me, raises serious questions about her conduct and attitude toward others.I respectfully request that Melissa’s actions be thoroughly investigated, including a review of any prior complaints that may have been lodged against her. Such behavior is not only unprofessional but also deeply insensitive, particularly toward someone in my condition.Thank you for your attention to this matter

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#Raketerangpinay KC

My husband fell and fractured his right hip last month November 15,2024. He undergone right hip ORIF November 16,2024. Post surgery he was not able to walk. Can’t able stand and put his right leg down nor be able to put any weight on the right leg due to the pain on his right knee. No pain in the right hip that was repaired but his complaint was mostly the right knee. He stayed in milford hospital for 5 days. In that 5 days he wasn’t able to walk at all. I thought to myself my God he will never be able to walk again. My husband and I both were very scared. Crying , not sleeping and all that stuff .. I thought I was going to lose my mind. I prayed to God to help me and my husband. To guide me in the right decision to place my husband in the best rehab center that is best for him. God guided me to place him in Grimes . Fast forward when he got there they sent him to st Raphael to get his knee check. Apparently he had a torn meniscus? They placed him on steroid and knee brace and with the help of amazing staff. PT,OT, nurses and aides and the awesome APRN Alice my husband is walking again. It was a really difficult journey. The PT ( Gayle) and the OT I forgot her name they are angels . They helped my husband walk again. I thought it was impossible . Thank God for this miracle. I can’t thank you guys enough for everything you have done. I will forever remember this place as a miracle place for my husband. Every single one of the staff are amazing and very helpful. Yale should be proud for having such a wonderful rehab center . Nurse Dina and Nurse Mercy are both so amazing and all of the nurses and aides as well. I apologize I forgot the other staff name. I also work in healthcare and I can say this place is by far the best place for skilled rehabilitation. They are well equipped and have the right people. They are compassionate , hardworking and most importantly they listen to patients.