VILLAGE CREST CENTER FOR HEALTH & REHABILITATION is a Medicare-certified nursing home located in NEW MILFORD, CT. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 120 reviews. Accepts both Medicare and Medicaid.

VILLAGE CREST CENTER FOR HEALTH & REHABILITATION

new milford, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

19 POPLAR STREET

NEW MILFORD, CT

Nw Hills County

Service Area

This nursing home is located in Nw Hills County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

NATIONAL HEALTH CARE ASSOCIATES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.51 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.61 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 36.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
120 reviews
Matthew Ciarlo

Matthew Ciarlo

Great staff I always have a great experience when I teach CPR at the facility! Staff are always positive and ready to learn and advance their education.

Verified Google review
Gino Antonini

Gino Antonini

I am currently staying at Village Crest rehab. I have to say the staff is very professional, careing and compassionate. I'd like to especially commend the PT/OT staff they are professional, courteous and motivated. I give all credit to my recovery so far to the PT crew. Thank you, you give me hope. Update: when I arrived at Village Crest I couldn't stand for 1 minute. Thanks to the PT/OT staff when I left after 3 months I was walking 150 feet or more. I would also thank the aids and nursing staff. They are very accommodating and friendly .I would highly recommend Village Crest to anyone seeking a rehab center.

Verified Google review
Joanne Grant

Joanne Grant

Karen in the laundry department was quite helpful concerning my brothers laundry issues. Debbie the business manager is awesome as well Whenever, I have a question or a problem, she's always so helpful.

Verified Google review
Jill Funderburke

Jill Funderburke

My 91-year-old mother was at Village Crest two months for rehab. I cannot say enough about the excellent care she received. Every person we encountered—from the nurses and physical therapy staff to the aides and housekeeping—treated her with kindness, respect, and genuine compassion. They not only provided wonderful medical and rehabilitation care but also made a difficult time much more positive for both her and our family. We are truly grateful for the support and dedication of the entire team.

Verified Google review
Amanda Tyler

Amanda Tyler

My name is Amanda. I come regularly to visit my dad Chris. As soon as I enter the building I am always kindly greeted by one of the staff members at the front desk. All of the staff members are friendly and helpful. They know my dad is a picky eater and accommodate him with something he requests, which always makes me happy and laugh a little. When I visited him with my sister at Christmas time, the lobby area was so beautifully decorated, that I asked the gentleman at the front desk to take some pictures in front of the trees. He did without hesitation and they came out wonderfully. It's always a pleasure coming to Village Crest. My only complaint is that you are out of the stickers on the sign in machine. One of my favorite things was to make funny faces in the screen and then stick the photos to my dad's room wall. He gets a good kick out of them haha Thank you so much for all that you do!

Verified Google review

Reviews from Google Places for VILLAGE CREST CENTER FOR HEALTH & REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.