NORWICH SUB-ACUTE AND NURSING is a Medicare-certified nursing home located in NORWICH, CT. CMS overall rating: 3 out of 5 stars. Google rating: 2.8 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

NORWICH SUB-ACUTE AND NURSING

norwich, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

93 WEST TOWN STREET

NORWICH, CT

Southeastern Ct County

Service Area

This nursing home is located in Southeastern Ct County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.59 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.40 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 35.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 33.0% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

2.8
16 reviews
Kapitänleutnant Thomsen

Kapitänleutnant Thomsen

My good friend's mother was a resident here and my aunt was as well. Neither of us had any complaints. The staff was not only attentive but beyond accommodating. Polite, caring and hard working. I now have a friend whose mother is coming here based on my recommendations. Five stars!

Verified Google review
Marvin Jones

Marvin Jones

Nursing homes get a bad rap I have to say my overall experience was very good. My dear friend was Terribly compromised. The staff was always forthcoming when I visited. Nursing homes are very difficult to work in. I can't justify anything but a very good experience. The Staff works hard and remain Dedicated to their Patience.

Verified Google review
Bonnie Deschenes

Bonnie Deschenes

All of the staff here are lazy, incompetent, unprofessional, and negligent to their patients. The place is smelly, filthy, and the food is not edible. I discharged my mother 1.5 weeks earlier than planned because this facility was horrific. The staff was annoyed when we interrupted their personal conversations to ask for a progress report on our mother. This place should be shut down permanently. We were so disappointed and disgusted.

Verified Google review
Vanessa Perry

Vanessa Perry

There is a CNA on west wing named sherry. She works almost every night I had been there visiting my family member. I wouldn’t ever trust my relative with her again. She is rough with the patients she is rude and I always hear her talking bad about the people she works with in the patients rooms and at the desk. I even heard her speaking about other patients in front of visitors isn’t that illegal. This is highly unacceptable and it really makes your facility look bad. I thought I caught her on a bad day because I know they have a lot on their plate but I saw her that way multiple times. It’s terrible that me as a family member feels like this I can only imagine how the patients feel having to deal with her every night. I had some good experiences with other staff people which is the only reason I even gave it one star.

Verified Google review
Michelle Thibeault

Michelle Thibeault

If I could leave 0 stars, I would because 1 star is too generous. All the staff here are lazy, incompetent, and negligent to their patients. Patients' call lights are on for hours before they decide to get up and help them. When my grandfather was there, he was wheelchair bound, and they had him get up and walk without a knee! My grandmother was sitting uncomfortably in her room for 2 hours, because the staff thought it was more important give out hot meals to the entire wing. My father had to track down the APRN for half an hour, while my grandmother was suffering from what we now know was pneumonia and not congestive heart failure like the APRN said. 100% would NOT recommend this facility and it needs to be shut down. Literally go anywhere else for rehabilitation, and not this dungeon of death.

Verified Google review

Reviews from Google Places for NORWICH SUB-ACUTE AND NURSING. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.