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Stacey gaynes

I feel the staff there are caring and the head nurse for the rehabilitative care has been helpful and said to ask him for anything we need. My mom will be here for a while and the care she is getting here is good! Thank you!!

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Paula Moroni

Staff lies to you, they say they will be right back and you never received what you wanted , they forget. The nurses are vey slow and not understanding. They don’t know whatyou are talking about. Not to kind. PT and OP staff is very nice and knowledgeable, nurses get mad at you for asking over and over for something . I have asked to have my clothes wash for 3 days. Still nothing. I would not send my dog here.

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Shari Konn

I can only review the rehabilitation part of Lord Chamberlain. My 83 yr old father was sent there for rehab and from the first hour there were countless red flags. He arrived at 2pm and wasn’t given any of his meds until the next morning. His meds included a long list… meds for diabetes, high blood pressure, diuretics for fluid retention, steroids for inflammation and a list of meds for all his cardiac problems plus his pain management meds for back pain which the hospital had under control when they discharged him. Lord chamberlain didn’t give him any meds until later morning the next day! Even though the discharge plan showed several night meds that he needed to take! When I questioned them at 8am when visiting hours started, I was told about the “med protocol”. They insisted he be weighed in some Hoyer lift type of weighing contraption which suspended him in the air. His presenting medical issue was 5 slipped discs and severe back pain. This weigh in accelerated his pain and back injury to the point of him in tears. Not giving him his diuretics caused his legs to seep fluid and I found the sheets soaking wet and no one cared! Countless lies were told and to top it off, he had a bowel movement while they were passing out breakfast and I was told they don’t stop breakfast distribution to change patients so he would have to eat breakfast in his soiled clothes! This was all in less than 24 hours of his arrival! There were so many lies told by staff including doctors and nurse managers! When I called 911 because he was struggling to breath I was told to hang up my phone and “talk” about what was going on. This place played a huge roll in my father’s death! The hospital had him up and moving and his pain under control and within 18 hours of being in this place it caused him to regress to a place that was even worse than when he arrived at the ER the month before. DPH needs to do unannounced visits, spot check patients records, and talk to patients and their families! I’m shocked they are still licensed!

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flo roberts

I was not a patient, I was a visitor. All of the staff, nurses, etc. were all very friendly and when I looked lost they offered to assist. From the entrance to the room I visited all was very clean and didn't smell like other conversant homes. Very enjoyable visit.

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Robin Britner

my visit with my family.member at Lord Chamberlain was a wonderful experience. Every employee I met seemed very happy and so nice to my family member. I heard words of encouragement many times during my visit. My family member is ambulatory and they readily showed me many areas of the facility. Everywhere we went during our tour we met with smiles and genuine care. The facility is beautifully decorated and clean as a whistle. It is very apparent that your facility is operated with care and respect it is very much appreciated by people who visit. Thank you to all employees and residents of Lord Chamberlain for caring it shows. Thank you again I would recommend Lord Chamberlain to anyone who asked straight A+ facility.