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David Thompson

O M G.! The staff is phenomenal! My dad was in rehab and the team really got him to perform at new levels. My dad is 90 and regain the fighting spirit! It's nice to see the same staff faces instead of sub help like other homes. The staff is happy unlike other establishments. This is the first rehab home I never heard a single staff member say anything negative regarding their team members or the management team. That all being said it brings me peace that my dad is getting the right attentive care. I forgot to mention the communication is really good!

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James Jones

This place is terribly run. The staff are terrible and rude. Management sucks. My aunt has been complaining so much since she’s been here. Luckily enough we transferred her to a different facility. Lastly the food is awful. My aunt has complained of cold food, and undercooked food.

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Janet -

Our mom, Norine, started at Woodlake in the rehab unit after breaking her back. After rehab she moved into the nursing home where they took the time to pair her with a roommate who became like a sister to her over the years. She participated in many of the recreation programs and special events at the facility and especially enjoyed the gardens and sitting areas outside. The staff at Woodlake supported her through several strokes and rehabs as well as Covid and increasing dementia. She always used to say, she felt loved and cared for there. Mom passed away at the end of February. The family is grateful for the care she received from the incredible staff.

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David Carmosino

My mother was there from Sept 2024 to almost Xmas and overall it was not a good experience. Her biggest complaint was lack of attention from the staff; in particular they kept her awake at all hours while she was trying to sleep. The food was at best satisfactory. She was also left too long in her bed which resulted in bed sores. One thing I have realized is that if you want to put your loved ones in a rehab/nursing home, go there in person before you make your decision and follow your instinct. Anyone can spruce up a website. If I had to say anything positive, her OT staff were nice and they made some progress with her.

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Bruce Berin

Although I was there 2 years ago. Overall care was fair Staff at night shift change did not always care patients that were asleep...lights on and orders given When staff grabbed me by dialysis port I yelled. Why are you not communicating w me. She retorted I don't have to! I told her get the hell out of room. Next I need help, hit call button no response, called using my phone to main number..no one answered..called family they tried no response they called physician on call who also unable to reach anyone. Found both staff in lunch room w no phone.. I was moved 24 hrs later