SAINT MARY HOME is a Medicare-certified nursing home located in WEST HARTFORD, CT. CMS overall rating: 2 out of 5 stars. Google rating: 3.4 out of 5 from 75 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Capitol County and serves residents in the CT area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
TRINITY HEALTH
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
≈ At average (lower is better)
✓ Below average (better) (lower is better)
Visited my uncle here for the holidays. It was very clean and the people were friendly. He’s been happy here. God bless the caregivers.
WORST CNA'S I HAVE EVER MET. VERY RUDE AND DISRESPECTFUL TO PATIENTS AND FAMILY. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE.
I would to thank the Administration and team of Saint Mary Home for their leadership and commitment in making everyone feel welcome. I was impressed with the thanksgiving Pie that I received today. It looks delicious and I am sure me and family will enjoy. Happy Thanksgiving to the entire staff at Saint Mary Home. Love much ❤️❌🅾️
Not that bad here, better than hospital. We came for therapy and the rooms were big and bright, people generally nice. I hope we don't have to go to the hospital and therapies again but if we did, we would ask for St Marys.
If I could give this place a negative 10, I would. I have to say that I was completely surprised at the horrible care my mother received at St. Mary Home. Years ago this was a good place. Not anymore. The staff were obviously miserable and didn't like working there. The physical therapy and occupational therapy was completely inadequate and the people who provided the services were very unhappy people who were unkind to my mother. I can't explain further, but if I posted here about the actual treatment that my mother received from the PT person, all of you would be outraged. When I left a detailed message of the occurrence, the head of the facility never reached back to me. Anytime I (or my mother's private duty nurse) would go into the hallway to ask for help, the people on duty would scatter like roaches in the light. There were a couple of people who were nice, but by and large the staff was unfriendly, rude and did not do their jobs well. When my sister asked what would happen if my mother needed assistance to go to the bathroom at night, the response was that since she was wearing Depends, she could just go in her pants. My mother's private duty nurse would come in every morning and many times my mother would be wet. That's reprehensible, if not a crime! The semi-private rooms were actually fine. TheTV was horrible...all fuzzy and very few channels to watch. Very disappointing...and they should NOT have the 4 star rating they have. Stay away.
Reviews from Google Places for SAINT MARY HOME. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.