APPLE REHAB WEST HAVEN is a Medicare-certified nursing home located in WEST HAVEN, CT. CMS overall rating: 1 out of 5 stars. Google rating: 2.7 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in South Central Ct County and serves residents in the CT area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
APPLE REHAB
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
✓ Below average (better) (lower is better)
I am truly disgusted with the way they treat their elderly. DO NOT send your loved ones here if you really care about them. They talk to them with no respect and mistreat them, and that’s in front of people. I can’t imagine what goes on alone. Absolutely disgusting people
Edited to add that my grandmother has a sprained ankle from the nurse not putting the foot pedal on her wheelchair. Her foot was dragging under the chair and it was only when my grandmother yelled in pain did the nurse realize what was happening. She just told me yesterday that it was sprained further by an incompetent nurse turning her the wrong way when getting her into the bed. She was sent to the hospital just a month ago for a bad enough UTI that went unchecked long enough to cause sepsis!! This place is hell. Do not send your loved ones here. I really wish I could give zero stars. My grandmother is a permanent resident at the facility and is constantly left in the wheelchair for hours in a soiled diaper. The food is so inedible that she barely eats anymore. She had so much trouble getting water that she had to get a mini fridge put in the room with bottles of water, but that water supply depends on the kitchen supplying it and some weeks the water doesn't come in for her. She hadn't been able to shower for three weeks and it was only after my mother and I called to complain that she was given a shower, otherwise it was just sponge baths. This is inhumane! I'm disgusted and so angry at myself for recommending this place and arranging her placement. I regret it every day I talk to her.
If I could post a half star review I would. My father has been there for 2 1/2 weeks and does not have a working phone. Three work orders have been put in and his phone has still not been fixed. My name and phone number is sitting by their phone. Yesterday they called my aunt 87 years old to just to discuss a discharge plan on my father a family meeting my aunt called me. I am my father‘s health care proxy power of attorney why were they call my aunt instead of me I’ll tell you they don’t have my number on his file which is funny because the hospital sent over my name and phone number they claim they never received it so how did you get my aunt’s number because when I called you said the only number you had was my fathers did you just violate the HIPAA law I wonder. Let’s see if they call me tomorrow I doubt it but it doesn’t matter because I would never everSuggest anybody to go to Apple rehab because of the amount of problems I’ve been having with them lately .
This facility is disgraceful. The Administrative Staff only cares about client’s bill being paid. Leaving client in limbo while trying to get Medicaid. Throwing them in a closet size room to share with another resident. Leaving the elderly in the hallway like their nothing. Leaving them in bed when their supposed to be out of bed. The entire floor and rooms smelling like urine. Throwing my Uncle’s clothes in a plastic bag, not clean and smelling like urine. A rude elderly Receptionist who I can’t stand dealing with. I am having this facility investigated and my Uncle will be out of there immediately. Don’t ever have any loved one in their care. It’s a disgusting and neglectful dump
A family member spent some time at this facility. They received the best care from the nurses and staff. They were very accommodating to visits from family and friends as well. Can't recommend this place enough.
Reviews from Google Places for APPLE REHAB WEST HAVEN. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.