WEST HAVEN CENTER FOR NURSING & REHABILITATION is a Medicare-certified nursing home located in WEST HAVEN, CT. CMS overall rating: 2 out of 5 stars. Google rating: 3.3 out of 5 from 33 reviews. Accepts both Medicare and Medicaid.

WEST HAVEN CENTER FOR NURSING & REHABILITATION

west haven, CTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

310 TERRACE AVE

WEST HAVEN, CT

South Central Ct County

Service Area

This nursing home is located in South Central Ct County and serves residents in the CT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

ESSENTIAL HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.77 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.87 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 66.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 38.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
33 reviews
Gayle Lopez

Gayle Lopez

My dad was there for about 6 years The staff treated him like family I never had an issue they always were there for him and his family We would visit different times and it was never any different so I know it was not staged I would recommend any one to have your loved one go there they will be happy and safe 💕💕

Verified Google review
Lillian Handy

Lillian Handy

Excellent care to my father. They treated him like family. The staff went above,and beyond. I would highly recommend

Verified Google review
Denise Russo

Denise Russo

This Center has a warm, friendly atmosphere filled with very caring staff who go above and beyond to meet the needs of the residents and families. I would highly recommend this Center for their Rehab and Recreation programs.

Verified Google review
Jackie Mendes

Jackie Mendes

My son was a resident at this facility staff was amazing nursing was very helpful the facility was always clean i want to thank the young lady at the desk and his social worker they was always so nice and helpful. I can't thank the staff enough for taking care of my son.

Verified Google review
Joan S

Joan S

I want to compliment Erin, one of the social workers that helped my sister when she first got there. It’s the only reason I give 4 stars. My sister wasn’t getting adequate treatment when she first got there. Also, her room had no working phone or a call bell. They gave her a bell to ring for assistance and most of the time didn’t hear it. Erin was able to move her to a different room with better care a working phone and a call bell. She checked on my sister frequently. I hope she gets the credit she deserves from management. Thank you Erin

Verified Google review

Reviews from Google Places for WEST HAVEN CENTER FOR NURSING & REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.