COMPLETE CARE AT SILVER LAKE LLC is a Medicare-certified nursing home located in DOVER, DE. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 177 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT SILVER LAKE LLC

dover, DEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1080 SILVER LAKE BLVD

DOVER, DE

Kent County

Service Area

This nursing home is located in Kent County and serves residents in the DE area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.92 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.94 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 46.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
177 reviews
Sa Lu

Sa Lu

Any good review from here needs to be considered as fake. My dad nearly died after contracting the flu here. This place is dirty, smelly and loud. The staff is rude and uncaring. The language barriers don’t help either. My dad had to beg for them to call an ambulance.

Verified Google review
Iris Caban

Iris Caban

A group from church went caroling to the facility and we were received by Shelly, the activity director who guided us to the designated areas. Everyone was welcoming and kind. Both the residents and staff join us singing. We had a beautiful experience. We will go back to the facility to Christmas caroling again, next year. Thank you!

Verified Google review
Olivia Jester

Olivia Jester

Complete joke of a facility! Assisted my neighbor with coming home. Chantel the “case manager” has zero communication until it’s time to pickup. All they are concerned about is the money they receive. My neighbor went for pt/ot and never received services, layed in bed the whole time. Completely understaffed for the patient ratio. Ceiling tiles are molded or have deformed themselves from a leak above. Nurses truly do care but are not communicated about the discharge plans or the patient. I will say Ann a case manager there is great. She listened to our concerns, she assisted my neighbor with setting up extra steps they needed to do prior to discharge that Chantel simply brushed off and said the facility isn’t responsible for.

Verified Google review
Mary Jo Ballinger

Mary Jo Ballinger

I have been a short term patient here and have nothing but good things to say about silver lake. I have made a lot of progress in therapy and am more independent. My strength and mobility improved greatly and I'm now ready to go home. Thank you Silver lake.

Verified Google review
Kim Price

Kim Price

I visited my loved one today. She told me that she was very happy at Silver Lake. She was going to play bingo today. She loves Ruthie!

Verified Google review

Reviews from Google Places for COMPLETE CARE AT SILVER LAKE LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.