COMPLETE CARE AT BRACKENVILLE LLC is a Medicare-certified nursing home located in HOCKESSIN, DE. CMS overall rating: 5 out of 5 stars. Google rating: 4.5 out of 5 from 233 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT BRACKENVILLE LLC

hockessin, DEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

100 ST. CLAIRE DRIVE

HOCKESSIN, DE

New Castle County

Service Area

This nursing home is located in New Castle County and serves residents in the DE area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.76 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.83 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 52.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
233 reviews
Thomas Winnington

Thomas Winnington

All personel from main desk to Wing my sister is on were kind Caring,& Helpful. She has received excellent care here. The place is kept clean as well as Her. She got her Hair done To day and was very Happy to see us.

Verified Google review
Dr. Victor Gregory

Dr. Victor Gregory

The staff at Brackenville are outstanding people. They are cheerful, considerate, and caring. They are present to the patients as well as family members. In a difficult situation they bring the silver lining. Thank God for the Brackenville staff caring for our loved ones.

Verified Google review
Sharon Griffiths

Sharon Griffiths

The care my Mother received at Complete Care at Brackenville was was less than acceptable! She ended up with getting an infection in her foot because of the lack of care. Her finger nails always had food stuck under them which turned her finger nails black. My Mother always had on dirty clothes and smelled like urine. Then when she passed away, the nursing staff did ABSOLUTELY NOTHING!!!!!! THEY DID NOT CALL THE FUNERAL HOME! THEY DID NOT CLEAN HER BODY! THEY JUST LEFT HER IN HER ROOM LYING THERE DEAD WITH MY BROTHER BY HER SIDE!!!!! THIS IS ABSOLUTELY UNACCEPTABLE!!!!! DEFINITELY WILL BE REPORTING TO THE BBB!!!

Verified Google review
Debbie Malaczewski

Debbie Malaczewski

I visited a family member today and had the nicest time! We were in the private lounge which also serves as a chapel. The staff was amazingly nice and everything was very clean! Thank you for honoring all the patients and guests and for making our visit a great one!

Verified Google review
Island Gurl Dat

Island Gurl Dat

This facility is amazing! It is serene and scenic, nestled amongst sprawling estates. There is a self check in and out kiosk. You are greeted warmly by the front desk staff. The nurses and dietitians are warm and friendly. The facility is very clean and well organized. There are many healthy dietary options for the residents to choose from. The rooms are spacious with a view. The best part, you can visit your loved ones at any time, without calling ahead to let them know you are coming. The assurance that your loved ones are in good hands and receiving great care is vital. They welcome feedback.

Verified Google review

Reviews from Google Places for COMPLETE CARE AT BRACKENVILLE LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.