COMPLETE CARE AT BRACKENVILLE LLC is a Medicare-certified nursing home located in HOCKESSIN, DE. CMS overall rating: 5 out of 5 stars. Google rating: 4.5 out of 5 from 233 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in New Castle County and serves residents in the DE area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
COMPLETE CARE
Part of a multi-facility healthcare organization
≈ At average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
All personel from main desk to Wing my sister is on were kind Caring,& Helpful. She has received excellent care here. The place is kept clean as well as Her. She got her Hair done To day and was very Happy to see us.
The staff at Brackenville are outstanding people. They are cheerful, considerate, and caring. They are present to the patients as well as family members. In a difficult situation they bring the silver lining. Thank God for the Brackenville staff caring for our loved ones.
The care my Mother received at Complete Care at Brackenville was was less than acceptable! She ended up with getting an infection in her foot because of the lack of care. Her finger nails always had food stuck under them which turned her finger nails black. My Mother always had on dirty clothes and smelled like urine. Then when she passed away, the nursing staff did ABSOLUTELY NOTHING!!!!!! THEY DID NOT CALL THE FUNERAL HOME! THEY DID NOT CLEAN HER BODY! THEY JUST LEFT HER IN HER ROOM LYING THERE DEAD WITH MY BROTHER BY HER SIDE!!!!! THIS IS ABSOLUTELY UNACCEPTABLE!!!!! DEFINITELY WILL BE REPORTING TO THE BBB!!!
I visited a family member today and had the nicest time! We were in the private lounge which also serves as a chapel. The staff was amazingly nice and everything was very clean! Thank you for honoring all the patients and guests and for making our visit a great one!
This facility is amazing! It is serene and scenic, nestled amongst sprawling estates. There is a self check in and out kiosk. You are greeted warmly by the front desk staff. The nurses and dietitians are warm and friendly. The facility is very clean and well organized. There are many healthy dietary options for the residents to choose from. The rooms are spacious with a view. The best part, you can visit your loved ones at any time, without calling ahead to let them know you are coming. The assurance that your loved ones are in good hands and receiving great care is vital. They welcome feedback.
Reviews from Google Places for COMPLETE CARE AT BRACKENVILLE LLC. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.