REGENCY HEALTHCARE & REHAB CENTER is a Medicare-certified nursing home located in WILMINGTON, DE. CMS overall rating: 4 out of 5 stars. Google rating: 3.0 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in New Castle County and serves residents in the DE area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
NATIONWIDE HEALTHCARE SERVICES
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
When I came to Regency, I could barely walk. But through Physical Therapy and all the therapists were great! They motivated me and encouraged me! All of the staff here from the administration to the residents were all great and we all got along great! Regency truly helped me get back on my feet and I am forever thankful for them! Now I feel equipped to be on my own in my own home-all thank you to Regency Healthcare and their team!
The Administration at Regency put fourth beautiful work with my rehab, rehabilitation, and discharge planning to help give me my life back and I am so thankful to have received my treatment there. From Mr. Bruce down to dietary they did a wonderful job! If I need to return back to rehab or rehabilitation for any reason I will return back to Regency and a special shout out to my SW's who did a great job with transitioning me back to my home.
I wanted to leave as soon as I got inside. This place is very much incompetent it isn’t funny. The staff needs to be retrained and how better bedside manner. I felt like I was in a dungeon it’s so dark looking not at all impressive. The food wasn’t good. There was one staff member that was attentive to my needs and they’re lucky to have her. The beds are uncomfortable. My mistake was not looking at their ratings. My advice is..if you have a choice of going somewhere else I strongly advise that you do. This place needs to be revamped from the top down and remodeled or closed.
My husband was a resident of Regency Healthcare from March 25 until he had to be sent to the St. Francis Hospital for additional care that couldn't be handled there. Whenever my husband was sent to the St. Francis hospital several times for specialty care I was informed, and when he returned, the Regency Staff informed me that he was back and was fine. The staff was always extremely pleasant and never minded the calls to the nurses to inquire about my husband's status. I would highly recommend this facility to anyone looking to place a loved one in a nursing home/rehab facility. The facility took excellent care of my husband. God bless the staff at Regency. I am so looking forward to visiting with them once visitors are allowed.
The only reason they get 1 star is because you can't review unless you tap a star. My brother is currently in Regency. Opening statement..not all are deplorable. There are a minimal amt of staff that are professional, compassionate, merciful. The rms are uncleanly, and inefficient. "Comfort Care" is unpleasant to witness. As staff is concerned, either they are uninformed or not on the same page with one another. The on hold announcement is to say the least, appalling in light of true knowledge. This is a for profit facility, dispute otherwise advertised. My brother is dieing and will likely pass within the week, God willing. He will no longer suffer at the hands of those who vowed to be merciful. "God forgive them for they know not what they do".
Reviews from Google Places for REGENCY HEALTHCARE & REHAB CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.