REGENCY HEALTHCARE & REHAB CENTER is a Medicare-certified nursing home located in WILMINGTON, DE. CMS overall rating: 4 out of 5 stars. Google rating: 3.0 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.

REGENCY HEALTHCARE & REHAB CENTER

wilmington, DEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

801 N. BROOM STREET

WILMINGTON, DE

New Castle County

Service Area

This nursing home is located in New Castle County and serves residents in the DE area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

NATIONWIDE HEALTHCARE SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.65 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.86 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 41.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 61.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3
27 reviews
James Alexander

James Alexander

When I came to Regency, I could barely walk. But through Physical Therapy and all the therapists were great! They motivated me and encouraged me! All of the staff here from the administration to the residents were all great and we all got along great! Regency truly helped me get back on my feet and I am forever thankful for them! Now I feel equipped to be on my own in my own home-all thank you to Regency Healthcare and their team!

Verified Google review
Samuel Hackett

Samuel Hackett

The Administration at Regency put fourth beautiful work with my rehab, rehabilitation, and discharge planning to help give me my life back and I am so thankful to have received my treatment there. From Mr. Bruce down to dietary they did a wonderful job! If I need to return back to rehab or rehabilitation for any reason I will return back to Regency and a special shout out to my SW's who did a great job with transitioning me back to my home.

Verified Google review
Jean Jamison

Jean Jamison

I wanted to leave as soon as I got inside. This place is very much incompetent it isn’t funny. The staff needs to be retrained and how better bedside manner. I felt like I was in a dungeon it’s so dark looking not at all impressive. The food wasn’t good. There was one staff member that was attentive to my needs and they’re lucky to have her. The beds are uncomfortable. My mistake was not looking at their ratings. My advice is..if you have a choice of going somewhere else I strongly advise that you do. This place needs to be revamped from the top down and remodeled or closed.

Verified Google review
Jacqueline Murphy

Jacqueline Murphy

My husband was a resident of Regency Healthcare from March 25 until he had to be sent to the St. Francis Hospital for additional care that couldn't be handled there. Whenever my husband was sent to the St. Francis hospital several times for specialty care I was informed, and when he returned, the Regency Staff informed me that he was back and was fine. The staff was always extremely pleasant and never minded the calls to the nurses to inquire about my husband's status. I would highly recommend this facility to anyone looking to place a loved one in a nursing home/rehab facility. The facility took excellent care of my husband. God bless the staff at Regency. I am so looking forward to visiting with them once visitors are allowed.

Verified Google review
Cathryn Hewes

Cathryn Hewes

The only reason they get 1 star is because you can't review unless you tap a star. My brother is currently in Regency. Opening statement..not all are deplorable. There are a minimal amt of staff that are professional, compassionate, merciful. The rms are uncleanly, and inefficient. "Comfort Care" is unpleasant to witness. As staff is concerned, either they are uninformed or not on the same page with one another. The on hold announcement is to say the least, appalling in light of true knowledge. This is a for profit facility, dispute otherwise advertised. My brother is dieing and will likely pass within the week, God willing. He will no longer suffer at the hands of those who vowed to be merciful. "God forgive them for they know not what they do".

Verified Google review

Reviews from Google Places for REGENCY HEALTHCARE & REHAB CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.